Mavis Discount Tire in New York

🕗 opening times

comments 5

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  S M

  :: 16 May 2018 13:41:58

  Very expressive better off shopping at Walmart for brand new tires. it's cheaper

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  Stefry Sanchez

  :: 27 March 2018 18:06:42

  Good service. Parts are under warranty. Great staff. None of the staff try to hassle you. Always have a good a experience. Shout to Anthony who was kinda informative and on point with service.

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  Isaac Collazo

  :: 28 February 2018 08:11:24

  Ordered a tire and was told it would arrive at about 10 am but for me to call at 9. If it wasn't there by that time, to then wait for a call from them. I wanted to bring my car when they opened and they told me not to. I called at 9. Tire hadn't arrived. I received no call to inform me of when it did. I called them back at 12, and the tire was in fact delivered. I bring my car in, but was advised that I was blocking the exit and asked to move my car and that it was a THREE HOUR wait for my tire to be changed. I moved my car as I was directed. When I get back in, the same guy that told me to move my car from blocking the exit, had allowed a woman to leave her car there, did the intake for her car, then he went to move her car, himself. So on top of the already 3 hour wait, I now had this other woman that got there after me, in front of me as well. I Expressed my dissatisfaction for the entire situation with the guy that had me move the car. Had I been allowed to bring just car when I got out of work like I wanted, it would he done already and I would have been on my way. The guy was dismissive, rude, and disrespectful. Which in turn got me even angrier. His manager came over and saw how the employee was handling it and immediately offered to handle my situation himself. He was the saving grace of this location. He may not have agreed with me 100%, but he saw where the break in communication and the misdirection from his employees caused an issue where there shouldn't have been one. He got my car in and out in about 15 minutes. Had it not been for him, I'd give them 1 star. I wish I had taken down names, but in the heat of it all, I wasn't thinking about that.

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  Raymond Adadevoh

  :: 30 January 2018 20:12:02

  This place the best place for installing and balancing tires. The price is super fair. They work pretty quick depending the time you come in. Winter time is always busy there due to potholes in the city. Make sure to make an appointment at the main office. You can get better deals!

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  Andrew Legrand

  :: 25 December 2017 12:39:29

  Not once or twice, but three visits I had to make here because they can’t balance tires. The second they broke the rim center cap and tried to glue it saying it was old that’s why it broke. I had to speak to the manager to have them order one when they were hesitant. Went back again to pick the piece up and have them redo the balance and came out worse. Went back the third time and they did the balance and made it no diffenece. To make it worse they did a wheel alignment WITHOUT telling me they were going to do it and I only found out once I noticed my car on the lift and it was halfway done. So now my car shakes at 60 STILL, and my alignment is completely off and pulling to the left. So I have to pay again for another wheel balance and an alignment that they did without asking me to do. They are costing me much more money. They will never work on my car again and I’m writing to the better business bureau. This place is the worse.