Mass General Brigham Urgent Care - Boston Common in Boston

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comments 5

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  Nicole Somerstein

  :: 02 February 2023 12:01:19

  I have gone to this urgent care A LOT since moving to the area and have generally had very good experiences every time I've gone, especially the past few times! The wait times can get very, very long during the middle of the day and after work hours (4pm onwards). I highly recommend going right when they open if you can. I walked in the door right around 9am the last two visits and was seen within 10 minutes. The providers are very knowledgable and I've never felt like they're rushing to get me out, even when I've gone during busier times. Everyone's very nice as well. I'm glad to have them nearby!

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  Joseph Fraser

  :: 02 January 2023 11:34:12

  I called twice yesterday on behalf of my girlfriend for her eating disorder. I needed lab work done for her in order to get her treatment at a partial hospilization program. Both times i called yesterday the front desk said they do lab work, and that it would be fine. However, today when i entered the clinic, i was told by the front desk that they normally do not do lab work, unless its a physical, and that its urgent car for people who have urgent matters. My girlfriends eating disorder has gotten to the point where you can see her ribs and spine. She is slowly dying. I think thats pretty urgent, but yet we were told by the front desk that searching google would be our best bet. People, please do not waste your time with this place. The people clearly need to be re-trained.

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  Lynn Julian

  :: 12 November 2022 15:24:11

  The guy at the front desk was super friendly, patient and upfront about their very long wait time. It was only 11:00AM, on Thursday, and they also had a 2 HOUR WAIT… and that was just to see the nurse. It really bothered me that they did NOT require patients, in the waiting room, to put on a new mask. One of them had a bad cough. Strangely, the nurse took my information from a separate room, via my phone… due to their Covid protocols? this urgent care frustrated my already sick body because nobody seemed to write anything I said down. This forced me to repeat a month-long history of my medical visits, for too many symptoms, all my medications that I received for them and all my NEW symptoms... Half a dozen times! When I did see a doctor, she was patient, a good listener, and very empathetic. I might recommend her...but all she prescribed me was an antihistamine nasal spray. My symptoms are debilitating, and definitely need more treatment then nasal spray, but she said she did NOT know what else to do for me. She claimed she wanted to prescribe me antibiotics, but she feared the side effects would make my current symptoms even worse. WORST PART: I showed the doctor two red bite marks, on my right forearm, and assured her I had a picture of the bites, when they first happened, and they were red circles. I requested a basic LYME DISEASE blood test. She REFUSED detest me, for Lyme disease and tick borne illness, because she said, “your symptoms don’t relate to that.” My symptoms are classic for Lyme disease: headache; diarrhea; nausea; fatigue; etc. this type of medical ignorance is extremely dangerous. If ANY of the 300+ kinds of tickborne illness, of which we only test for one kind of Lyme Disease, is not diagnosed and treated early, it can become chronic for LIFE. THE DEAL: In future, I would only go here in an emergency... only if I can’t go to the ER!

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  Sean O'Connor

  :: 09 August 2022 15:34:34

  I would rather die of the common cold than visit this urgent care again. 4 hours of waiting in both the waiting area and exam room, just to have my nose swabbed for 3 seconds to do a COVID test (which was all I wanted). Not my first time coming here and it’s the same random excuses about a “situation with a patient that can’t be discussed and is requiring all the staff’s attention.” I tried to leave after my swab and they blackmailed me into sitting in the exam room, saying they can’t/won’t run my swab test until a provider evaluates me. Which is confusing because how is the provider evaluating me if they haven’t run my test? All-around a horrendously inefficient operation being run at this clinic.

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  Ayon Ibrahim

  :: 28 September 2021 08:30:03

  I was a little afraid to come here after seeing some of the reviews, but I was in too much pain to try anywhere farther. I made a good choice! Wait was less than half hour and the whole visit took just over an hour. The medical assistant and nurse practitioner who saw me were friendly and attentive. I could tell they were super busy but they still answered all my questions. The medicine they prescribed really helped and I feel great now!