MAKANA in New York

🕗 opening times

comments 5

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  aa aa

  :: 27 May 2018 09:09:51

  This place sucks. Tried to place an order. I was put on hold for ten minutes. I hung up and called back. This guy answers the phone with a nasty attitude saying, i know, hold on and puts me on hold again. When he finally comes back i placed my order. He said the item was not on the menu. I had to refer him back to the menu which clearly showed the item. No apology, just another attitude. I asked for the manager which turned out to be him. I then had someone else place the order. 15 minutes later we get a call back saying that they cannot fill the order because they ran out of food. My friend asked for a refund. The manager tried to deny the refund and instead offer a store credit. They made the mistake and then tried to steal a customers money. lousy service, lousy attitude and thieves on top of that. Why take a store credit for their mistake, especially when we will never order from them again.

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  Paul Asjes

  :: 16 May 2018 20:00:51

  Great sushi and great service! The Makana roll is excellent.

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  Cammy Mercury

  :: 16 April 2018 15:50:16

  Looks are deceiving in this case! The sushi, although may LOOK appetizing secretly masks an array of meatless RAZOR SHARP crab shells. Customers with smaller children beware! Definite choking hazard!

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  Esthefany Montiel

  :: 08 April 2018 21:48:01

  The attention is incredible! I ask for chicken tempura rolls and tempura Supreme with no masago, and the were extra delicious and big! My personalized green tea (Made by David by the way) was so fresh and sweet I just love it! Cozy and warm pleople and plave. If I can give 10 stars I will! Good job boys!

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  Kenneth DeLuca

  :: 18 March 2018 15:06:17

  Food was excellent and staff was friendly. Fruit tea thing was stupendous and the east Harlem roll was a delight.