Lowe's Home Improvement in Bay Shore

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comments 5

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  Allan Page

  :: 10 May 2018 17:45:50

  As always this place had exactly what I needed. My return went flawlessly. Great staff here.

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  Joseph Malcolm

  :: 05 May 2018 22:49:52

  Great store. Staff very helpful. Especially in electrical department.

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  Yolanda Cruz

  :: 05 May 2018 11:54:46

  Not enough parking and like just about every other depot the customers utilizing the parking lot are insane with no sense of direction nor courtesies. Other than that indoors is just great and personnel are well informed on merchandise.

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  Caeser Gaglio

  :: 30 March 2018 20:27:06

  Purchased a laminate floor, large install area, dining room/living room combo. It was installed by Lowes contractor, it came out beautiful. I liked it so much I decided to have the same floor go into the kitchen. The Lowes contractor arrived and installed the floor. The problem was, he started at the wall not in the center of the room. The lines in the floor did not line up with the earlier installed laminate floor. Well, I went trough six weeks of visiting Lowes store, speaking with 6 different managers, contacted the installing contractor (Gemeni Flooring). who did not give a dam. Even after they sent their own inspector, he said the floor was not installed properly and should be taken up and redone. Contacted CEO Robert A Niblock at three different times with three different e-mails. Jeannine was assigned to my case. Weeks went by, everyone I spoke with gave me different story. Finally I told them I was going to the BBB and consumer affairs, also to channel 4 news. After the 7th week I received a partial refund, I was told to receive a full refund they were going to come back to my home and rip up the floor. I did forget one last item, all the time this was going on my kitchen was being re done. so for them to come and rip up the floor was out of the question. I took the partial refund and figured I was lucky to get that. You want good service and a business that appreciates your business, go to the mom and pop stores. No more Lowes for me, I learned my lesson the hard way!!!!

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  Charles Bracco

  :: 12 February 2018 10:41:57

  The one place I feel I can go and pick up what I need with the least hassle is any Lowe's store. I've shopped from PHX AZ to NY and always was satisfied with the shopping experience. The customer service is first rate and the staff always goes out of thier way to help. Good job guys & gal's!