Lowe's Home Improvement in Paramus

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comments 5

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  mindy goldstein

  :: 22 May 2018 17:35:47

  If you need to use the restroom DONT! It’s pathetic how dirty & unkept. Toilets not flushed, paper on floor. It looked like the bathroom had never been cleaned. This was the women’s bathroom. I would think twice about entethe store

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  Paul Anagnostakos

  :: 19 May 2018 11:13:29

  I CAN'T BELIEVE THIS COMPANY IS STILL IN BUSINESS!!! I ordered 288 ceiling panels to be delivered, over $2700 cost and delivery. It was scheduled to arrive on Wednesday between 12:30 -2:30 pm. IT WAS NEVER DELIVERED!!!!!!! NO PHONE CALL, NO FOLLOW UP!!!!! CALLED CUSTOMER SERVICE AT THE PARAMUS STORE ON THURSDAY MORNING TO FIND OUT THAT THE DELIVERY COMPANY DIDN'T WANT TO DRIVE THE TRUCK IN THE RAIN.!!! REALLY?!?!?!?!?! A LIGHT DRIZZLING RAIN PUTS ALL YOUR COMPANY'S DELIVERIES TO A GRINDING HALT?!?!?! AND WORSE, NOT EVEN A PHONE CALL?!?!? USING A PHONE TODAY COSTS LESS THAN 1 cent PER CALL!! IF YOU THINK YOU DON'T HAVE THE TIME? WELL YOUR ORANGE COMPETITOR SEEMS TO ALWAYS HAVE IT FOR THEIR DELIVERIES!! PLEASE DON'T LIE TO US, THE CONSUMER, IT INSULTS OUR INTELLIGENCE AND DIMINISHES YOUR PROFESSIONALISM AND INTEGRITY. BOTTOM LINE IS YOUR COMPANY DOESN'T CARE. AND IF YOUR PRIVATE EQUITY INVESTORS ARE READING THIS, SHORT THIS STOCK AND WATCH, AS IT JOINS THE RANKS OF RADIO SHACK. THIS IS THE LAST ORDER I WILL EVER PLACE WITH YOUR COMPANY!!

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  R David Koby

  :: 21 April 2018 16:43:08

  Typical huge Lowe's super store. It has a nice garden center in season. The store is kind of tucked away off Rt 4, off to the side of the Bergen Town Center mall, by Shoprite. It has loads and loads of parking. Never too crowded. They always seem to have a good amount of friendly and helpful floor sales staff to answer questions and/or steer you to the right aisle. Closed on Sundays due to Bergen county blue laws.

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  Sandy Akseizer

  :: 09 April 2018 13:38:16

  My mother went to this Lowes location to purchase a washing machine hose and removal of previous machine. They told her the washing machine was not in stock and they would have to order it. She requested the earliest delivery for Friday. They gave her the day and a rep was supposed to call to confirm the delivery window time. She called on Wednesday and Thursday to confirm their window of time. When she called the delivery number, there was no answer and after five rings it goes back to the beginning of the automated system. For two days of calling, she finally got a response on day three which was the day the machine was to be delivered. Finally she was able to get in touch with an operator, who confirmed that my mother was to have her item delivered 4:30PM-6:30 and that she was the first person to be delivered too. After that window of time passed, she called and called without a response and finally got a hold of an operator Devon who said she wasn't allowed to call the delivery guys. Finally at 8:35PM the delivery man called to ask her if she wanted her washing machine now or tomorrow. She said now. They apologized for being held up. My mother is 72 and this level of stress and back and forth with the calling to get no response is unacceptable. You lost her and our entire family as customers. Worst service ever.

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  C. Dong

  :: 04 April 2018 11:25:25

  We came for the ceiling lights. There are so many styles to choose from. I was fascinated by the designs. Also, there's a section for design your own with 3 easy steps. Choose the base + the shades +light to form your own lightings. Why didn't I thought of that! Great idea.