Louis Vuitton Seattle Nordstrom in Seattle

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comments 5

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  Falcorn McCorn

  :: 09 March 2018 18:30:26

  Brah 😭 the employees here are awful. Moneys not prejudice lmao to think i was going to drop 4 digits on a hand bag jfc.

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  The Uncanny Truth

  :: 30 January 2018 15:42:18

  Aaron is always helpful. Me and a friend stop by here every now and then. Got a nice bracelet that will remain timeless. Look forward to coming back in the future

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  Cardina Michelle Tam

  :: 04 January 2018 00:10:05

  I’m not sure if I should even be surprised that such a “high end” brand would be anything but rude, and unhelpful. My sister and I stopped by here to buy a new lock for our mothers handbag, she lost the lock. We walked in, no one greeted us at all, there were 3 employees walking around, and finally my sister went up to ask about it. We were directed to a shorter older man who I assume was a manager. Asked about the lock and basically got told he could not help us unless he knew exactly what purse she had... sir, it’s a LOCK... it has quite a large loop, most locks will fit all handbags?! So as my sister walks away to call our mother, I walk up and ask if he could just show us what locks he has on hand and we can decide which ones would work for her. He continued to be dismissive about it, saying he couldn’t not knowing what bag it was. Mind you, I am dressed in jeans, hoodies black beanie, and converse sneaks.. I felt incredibly judged and yes I got a little pissed because there’s no reason for this. I don’t let people walk all over my family. He finally agrees to “check” to see if he has a lock, and what do you know? It’s perfect for us , obviously. GET THIS, he could have done his due diligence to ask if we purchased online so he could just look us up in the god damn system to find THE EXACT HANDBAG WE PURCHASED. I’m the one who said “didn’t you buy it online...” in front of him. And that’s when he said he could look her up. I let my sister handle the rest while I spoke very loudly at the front of the store saying I don’t belong in there as Louie Vuitton has made it clear that if you look differently and don’t wear high end products, you will be treated like you’re beneath them. You may have an expensive product, that will exist for days to come, but your customer service is horrendous. Thank you for making it clear, what kind of a-hole I never want to be. I will never in my life recommend Louis Vuitton or this store. I’ll never step foot in there again... or will I, just to piss off the employees some more. Good job guys, bravo.

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  Jill Poussier

  :: 03 November 2017 17:42:47

  Great customer service.. my husband and I will shop there again.

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  Gemini PG12

  :: 05 August 2017 21:50:37

  Had a great experience with Yukari, SA. She is very friendly, helpful, and accommodating. I was calling from another state and purchased my items by phone and it was such a smooth transaction. I had to call the store today but Yukari was not around and ended up talking to Camille, and she is just as friendly and sweet. So far, I am very pleased with their customer service. Keep it up!!!