Little Dealer Little Prices Mesa RV Sales and Service en Mesa

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comentarios 5

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  Jarod Britman

  :: 22 May 2018 15:16:05

  I brought my 4 month old unit in for warranty work in January. Since then not once has the service department ever reached out to me unless I initiated the communication. Even then it's like pulling teeth to get a call back. No one knows what's going on. One call they tell me parts have been ordered and my unit should be ready in a few days and the next I'm told parts haven't been ordered and it will be a few more weeks. It has now been in the shop for 4 MONTHS! These were MINOR repairs folks! I'll never purchase or have any of my units serviced at this dealership again! They truly couldn't care less about the customer experience AFTER purchase. I'm not just disappointed, I'm disgusted at how I've been treated.

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  Jeanette C

  :: 13 May 2018 21:02:09

  My husband and I went in a few weeks ago to look at a used travel trailer. The sales lady was nice enough, until we told her what we would like to pay as down payment, and monthly payments. She told us we could reserve the trailer with $100. So, no one could buy it. We told her we wanted to think about it. My husband contacted her and she said we would need to put $3000 down. We found this hard to believe, since it was used. She said they need larger down payments on used trailers. Then our payments were higher than what we wanted. My husband told her what we wanted to spend and we never got a response from her. Then a couple days later some other sales person contacted us. We told that person the same as the first sales lady. Again, no response. This business is totally unwilling to work with you. I would never recommend them. The following weekend we went to Camping World Mesa with the sales person Jamie Rich, and bought our brand new travel trailer. If thinking about getting a trailer, I say go to Camping World, they will listen to what you want and what you want to pay!

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  Katherine Main

  :: 08 May 2018 09:26:30

  This place had a wonderful mock camp room, my kids loved it! It is dog friendly, huge plus for us. We were not bothered while looking which was so nice.

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  Robyn Frye

  :: 16 April 2018 19:55:46

  This is our second time coming to Little Dealer Big Prices for some trailer repairs. Again, this dealer far exceeded our expectations. We scheduled our appointment several weeks in advance and Mike, the service manager was extremely meticulous and had all the parts ordered prior to our arrival and the trailer was ready when promised. This is definitely our dealer of choice if additional repairs are required.

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  lisa greenleaf

  :: 09 April 2018 18:18:28

  Today was my 1st visit. They have a nice selection of Class C motor homes. Which that is what I'm in the market for. The salesperson who helped us, Carole, was pleasant, she wasn't in a hurry and she knew what she was talking about. Customer service is important to me. This will also help me in the decision I make as to where I'm going to purchase my motorhome.