L'Epicerie in New York

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kommentare 2

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  Sunnie Park

  :: 19 March 2018 07:26:17

  Thank you so much for the prompt service! I chose UPS 3 day but it literally came within a day. I’m so glad that there is an option such as this so that i can continue using quality and hard to find products outside of a professional kitchen. Thanks again!

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  Matt Hogan

  :: 06 March 2018 19:17:44

  AVOID AT ALL COSTS!!! Total Scam! I ordered about $400 worth of molds for my chocolate company to test out. When the molds didn't arrive my staff reached out to the business to see what was going on. We couldn't get a response. After doing some research we were able to track down the owner's (Philip) cell phone number. When I called Philip to see what was going on he explained that there was a power outage due to a snow storm and he couldn't ship the molds out. I did some research and found that wasn't true and I asked him why they didn't go out earlier in the week so they would be delivered on time. I was met with a combative response with Philip yelling at me and exclaiming that he had an issue with his supplier and that was why he couldn't get me the molds... To which I asked him, "so you don't have them in supply?" To which he responded "no." I then asked him why he would sell me the molds and charge me for shipping if he didn't have them in stock? I explained to him that I needed them urgently to get out an order for a client and I explained to him that if he could get me the molds next day that I would designate part of my budget to him as a supplier. This triggered him to yell and curse at me saying things like "I don't give a f**k how much money you spend with me! You cannot intimidate me! You're an ass hole!" I was quite taken aback by this... I had just spent $400 with his company and made it clear that I was willing to spend a lot more with his company if he could get me the molds I needed in time. How was that intimidating? I just wanted what I ordered and what I was promised. I suggest you avoid this business unless you like working with dishonest and unprofessional people. _________________ UPDATE: After posting this review I received a nasty email from Philip where he went on to insult my companies and my staff. Even going as far to call my head chef a "weasel." His comments and actions are childish and ridiculous. Again, I suggest you do your business with someone else.