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1812, Kings Highway, 11229, Kings County, New York, US Соединенные Штаты Америки
kontakter telefon: +1 718-339-0687
Større kort og retningerLatitude: 40.6099633, Longitude: -73.9551295
Chris Anderson
::Avoid this place, total scammer , they don't do good job both on tailoring and cleaning, they will tear your garments and play stupid when asked
Thomas Anderson
::Worst cleaners ever, cant even get stain of and you still would need to pay.
Igor Lyutin
::Been going here for the past 3 years, all way fine. Probably spend about $300-400 yearly on dry cleaning. Never had an issue, always delivered on the day promised, in good condition. Fast forward to about a week ago, I dropped of 16 shirts (work shirts) and 2 (burberry) polos - asked them why are the shirts 1.50 each and polos 4.50 each, they explained that the process is different (obviously it was new to me) and I didn't have an issue. Shirts are expensive so why cheap out on the service?! 2 days later I go pick everything up and notice that one of the burberry polos has small holes around the sleeve stitching...I asked to which they say, sorry they cant do anything about it. accuse me of bringing it in damaged (to which I replied I obviously did not! polos were both bought this summer). before giving the polos in while speaking about why work shirts are $1.50 and polos $4.50 employee noticed that its a burberry and is expensive. So I know they knew the care they needed when cleaning (meaning it wasnt their first time with the brand). Didn't call when it happened to let me know, which was the right thing to do. When speaking to the owner, he got angry and loud, as if I did something wrong. I couldn't believe it. Didn't apologize, didn't offer a refund for the service of that shirt, overall complete jerks. I wouldn't recommend anyone dealing with them, there are 3 other dry cleaning places in 2-3 blocks. Why would you every be mean and accuse the customer, horrible customer service etiquette. 0 stars STAY AWAY!!! ONCE SOMETHING GOES WRONG THEY DONT TAKE ANY ACCOUNTABILITY, VERY IRRESPONSIBLE.
Julia Dyo
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