LAZ Parking in Charlotte

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  Jen Campbell Boles

  :: 12 March 2018 15:26:55

  Horrible experience - stayed the night at Ritz Sunday night before holiday, could have parked valet with Ritz for $38. Saw that the max daily rate here said $21, so we decided to walk 2 blocks to save money even though my husband had just had hip surgery. Well, in super small writing at bottom of sign, it says rate starts over at 3am, so we were charged 2x$21, $42. The best part is that there was a $10 “special event” sign when we entered the garage, but we were still charged $42 even though garage was completely empty and we parked in one of the first couple of spaces on the first floor. Then, I contacted them to inquire about this and the fact that they charged my card $42 TWICE, but they were not sympathetic at all, although several weeks later, they finally sent me a refund for the double charge. Complete rip off!