Lady Lexis Sweets in New York

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comments 5

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  Kwam Green

  :: 22 May 2018 13:44:40

  This is my first experience at Lady Lexis Sweets. I wish I could say my review is about the food (which I'm sure is good), but the service left a very bad taste in my mouth. This location also doubles as a UPS Access Point. I came to pick up a package on behalf of my girlfriend, to which they were justified in denying me since we don't have the same address. We made an attempt to pick up the package during "business hours" two times, but they weren't open during the hours listed. During my solo visit yesterday, the older woman behind the register was very rude to me and told me "she wasn't going to lose her license by releasing a package to me," and asked me to call the recipient, have them call UPS, and have UPS call the store (which turns out is something they aren't allowed to authorize). I told her what UPS explained and asked if I had any other options since the package was due to return to the sender on the same day. She proceeded to pull out a piece of paper with three other names on it, asked me to write the name of the recipient on it so "they know not to accept packages for this person ever again." I'm not sure why I was treated in such a manner. Beyond not being professional, her tone was very rude, dismissive and defensive. The "reject list" is something I've never seen anyone do at a UPS Access Point, and frankly, if this is the way this location treats UPS customers, they shouldn't be accepting packages on behalf of anyone. I'm sure the food is good, but I'll never taste it because of the service.

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  Nicole Delts

  :: 29 January 2018 11:25:26

  Went to the Sip and Bake for my birthday outing. The atmosphere is welcoming and fun! The owner is so down to earth. We did not want to leave!

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  Denise Madison

  :: 16 December 2017 23:14:20

  The experience classes. I learned how make gingerbread men

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  Sonia Gonzalez-Martinez

  :: 30 June 2017 15:40:12

  Their bread pudding is crazy good. I make it a point to pass by whenever I'm in the neighborhood. Their various brittle is really good too. The owner and staff are friendly and make good recommendations.

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  Desiree Burch

  :: 29 January 2017 04:43:04

  Love the women who work here and the long conversations about life, politics, the neighborhood, etc. you can get into if you decide to have a chat. Plus the best cakes and cookies I have maybe ever had. Like, exquisite, delectable, moaning-with-delight cakes. If you haven't been, run, do not flipping walk!