LA Fitness w Lexington

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komentarze 5

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  Dylan Brodigan

  :: 11 May 2018 10:17:03

  My experience has been good and bad at this gym. I am a traveling D2D Salesman and I frequent gyms across the country during the summer months. This summer we started to use LA Fitness. Our initial experience was good, we got a tour and a few days to try out the gym before making a commitment. However, once more of my team got out to area we went in to workout. Upon entering the gym I brought one new guy and asked if he could just test out the facility and see what he thinks. David, said that he wouldn’t be able to do this and that he would need to pay $15. This irritated me not for the money but because I felt as if David was just trying to strong arm us because he knows we will most likely sign him up. At this point, I told him that he let us test out the facility originally, and that is what my co-worker was interested in. He then stated that we can get a guest pass online that is good for 5 days. At this point I was still stuck on him allowing my friend in. David then said he would count today toward the guest pass. So we went and worked out. (All good) Today we went in again, I had my co-worker start to get the guest pass and David called us over. I said we were getting the guest pass setup. David immediately said that won’t work I said that we would count yesterday as the guest pass. I said, so one day counted for the 5 day guest pass? That doesn’t make sense... He said we could buy a membership for my guy or pay $15/day. I said, now you are really just using the fact we have memberships to leverage us. His response was that I could cancel my membership at any time. (Which is true, but I already paid for 2 months and I’m two weeks in). I told him that is pretty bad customer service. He then replied rudely, “is it that you don’t have the money?” The whole conversation made me irate and made me question David’s interpersonal communication skills. One: as a salesperson you should always agree. It may be that they misunderstood or are misinformed. Two: You should never insult a prospective client. Three: Give existing clients as much attention, and respect as new prospective clients. I told him I would speak with his supervisor, Julie, upon exiting the gym. This experience has deterred me from signing the rest of my team up under David. Other than David, the facility has been great. There are lots of different machines, and plenty of free weights. There are only three squat racks but seem to never be full. Overall the setup of the gym is great. The only other complaint would be the inconvenience of the location of cleaning wipes and the fact no one re racks their weights. Other than those two things great facility thus far.

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  Susan Cox

  :: 09 May 2018 20:22:04

  This gym needs some TLC. Missing weights, broken or worn out apparatus... it should be nicer. People don't obey the rules, either, so weights are everywhere and trash is left out.

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  Joey Miniard

  :: 25 April 2018 23:45:28

  This gym is big... the biggest issue is that there are a lot of maintenance, repair, and or replacements than need performed throughout the facility. I’m not sure if the owners/management is just bleeding it dry to an eventual sale or if they’re just running it down completely before a complete renovation but it continues to decline in quality.

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  Angel Lyons

  :: 14 February 2018 23:58:09

  I love this gym. The facilities giving women the privacy to workout is what all women deserve. You definitely get what you pay for - quality AND quantity.

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  L.A. Baldon

  :: 06 January 2018 20:47:40

  This place made me love the gym! I love the pool. This is the only gym that I can afford. You get a lot of services for a great price, with no contract.