Kroger Pharmacy in Nashville

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comments 3

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  Todd Salter

  :: 10 February 2018 22:48:59

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  Phillip Jones

  :: 09 February 2018 17:31:50

  I use this pharmacy because I shop at Kroger, and I have always had very courteous, friendly, and helpful service. I have had half a dozen people there serve me at the counter inside, or at the drive-thru window, and every single person has been helpful, efficient, and professional. And there is always a pharmacist to help with questions. I am completely satisfied with their customer service,and they can also fill a prescription in a hurry if you need it. I am also on the auto-fill program, and it helps a lot. I get a call, that I let go to voicemail, and go pick it up.

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  Blake Russell

  :: 02 February 2018 21:12:37

  We’ve been going to Kroger Pharmacy on Old Hickory Blvd for 6 years. They’ve been absolutely amazing. We just moved 2 weeks ago and had to transfer everything to this one on McGavock. This was our first visit today and will be our last to this pharmacy. The curly headed blonde girl at the pharmacy yelled at my wife and talked to her like a complete pile of trash because they failed to do their jobs and didn’t call us about an error in their system. We were then placed in a position after hours of when the doctor was opened and needed this medication because it is a daily medication for something serious that she’s been on for 5 years. After asking why we weren’t informed or called about the error when we dropped the prescription off 6 hours prior, the girl screamed at my wife and told her it’s not her problem and that she should take care of her own issues and deal with her own doctor. Never in my life have I seen someone talk to my wife the way that she was spoken to tonight. This girl should not be even employed one last second. This place handles people’s medications and some much more severe and urgent than what my wife’s was. Peoples lives in your hands and the lack of urgency or even caring one bit about how things are handled is a huge red flag. This girl needs to go and the fact that all employees and pharmacist stood there and allowed this to happen speaks wonders about the way this pharmacy is ran. We will never return here again and we are seeking further ramifications on this girl and this pharmacy and their practices.