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1111 I-20 East Frontage Rd, Arlington, TX 76018, США
kontakte telefon: +1 682-226-6400
webseite: www.classiccdjrf.com
größere karte und wegbeschreibungLatitude: 32.6800946, Longitude: -97.0910835
Stacey Moyler
::I purchased a 2014 Dodge Charger from an online Dealer. I have had problems with the motor on this vehicle since I purchased it. I had taken my vehicle to this dealership when it was owned and operated under a different entity. It is my practice to take my vehicle to the same place because I want to be able to pinpoint who did the work if something goes wrong. Needless to say this practice did not benefit me in this case because some of my vehicle history was lost in the transition. To make a very long story short, my experience with Classic was not smooth sailing. Good customer service is not having an experience that does not have problems, but how you address the problems that occur. During this experience there were problems that occurred, but I would definitely return to this Dealership because of how the Service Director, Dan Durfee, handled the problems. He took the time to listen to my concerns attentively and resolve my concerns, even though it was not in the Dealership’s favor. His commitment to quality customer care was demonstrated in the way in which he worked to resolve my problems. He followed up with me and ensured that when I left my overall experience was positive. I will definitely be returning to this dealership for my service needs because I left there feeling like a valued customer. Thank you Dan Durfee for all that you do to make your customers’ voice heard!
Jeanette Glaster
::I had to set an appointment for an electrical problem that informed me to go immediately to the dealership. Now I have an appointment for 11 days later. But I'm following the manual' s instructions. I'm still not sure if I could do damage to my car. The attention was very short with me. Like I was worried for nothing. Not nice!
eva martinez
::We had a great experience. Brianna Ayala was our new car consultant and we were happy with her service. New owners, new management, new staff. Everyone was very helpful and for the first time ever we didn't have to wait all day to walk out with our brand new Charger 🙂
Jarmal Rice
::I went in to test drive a Jeep at Classic Chrysler Jeep Dodge I told the sales person that I wasn’t going to buy today. She then asked me how soon was I looking to buy I told her I don’t know it could be a year from now and she responded that the Jeep wouldn’t be there a year from now. So I said but you do sale Jeeps so whenever I’m ready to buy you’ll have some Jeeps right. My family is growing so we need a SUV so my wife and I are just trying to decide what we actually want. So we were looking to test drive and get more info on the vehicle to make sure that it is comfortable for the both of us. Instead of them letting us test drive they told us they weren’t in the business for test driving cars they were in the business for selling cars. So I stressed to them when I’m ready to buy it won’t be from them because of the way they treated us.
Sherry Jenkins
::The automotive consultant Chris King was very professional and did a fabulous job in making my daughter's first car buying experience easy and hassle free. The finance agent Anita went over and above the job to provide excellent customer service. My daughter and I appreciated all her efforts to make the car financing process easy and affordable. KUDOS TO CHRIS AND ANITA!!!