closed
🕗 opening times
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1260, South Buckley Road, 80017, Aurora, Arapahoe County, US United States
contacts phone: +1 303-743-6280
website: www.key.com
larger map & directionsLatitude: 39.6936382, Longitude: -104.7907402
Thi de ala
::RACIAL PROFILING. I had been banking with Key for 16 years. I'm an Ohio native so banking with an Ohio institution seems sensible even if branch location is limited. Received a letter for closure of my account due to excessive risk to the bank. WHAT? I was informed by a representative on the phone that I was under investigation by the Buckley branch for money laundering! LOL. I'm a businessman in my mid forty. Recently sold my business and closed my business account. I was using this personal account to start a new business. I had money going in and out for the build out of my new business. I'm a minority so i must be doing something something illegal. Racial profiling! If you're a minority with money, do not bank with KeyBank. Moved my business to Chase, they are everywhere!
Alyssa Vetere
::Have banked here for a few years. Nothing but problems from the beginning. They hold all my checks no matter what. My card was stolen and they allowed someone to change the pin and use my account. I recently went in after depositing a check on the app which I have done many many times and not only didn't they release the money they didn't even release a doller of it. I then got a call saying they are holding it for 7 days but that I can go in and talk to a branch manager. So I did even though I live an hour away. Just to be told they won't do anything about it. They won't cancel the check and let me redo it cause they would charge me with fraud and they wouldn't even close my account to drop it. So now I have to wait for it to go through to close my account. The brancg manager told me he would try to figure something out and call me either way and of course never did. And the worst part is that they already took the money out of my mom's account and have the money! But want to hold it for 7 days.? That seems like fraud to me. Don't bank here or else you will have nothing but issues and lose money! Update! It's the 20th and they are supposed to have released my money but they didn't. I also just received a letter saying they won't release it now till the 23rd cause they don't think the other bank will pay it! Well since keybank already took the money out of my mom's account and have been holding it for 5 days Im pretty sure they are gonna pay. And again the branch manager Never called Me! Ridiculas bank.
Adam Szczechowicz
::The good: they have nice bonuses for signing up for an account. The bad: the accounts you get along with the service is a joke. Thier normal checking account costs $18 A MONTH unless you jump through hoops. (Easily avoidable with $1000 direct deposit) I take their $200 for the six months of suffering and then leave!
All in One Contractors
::I have gone to this branch several times to make deposits on behalf of the company I work for, and I have always gone through the drive-through. Each time I have had a negative experience, and I promise myself I will never go there again, but then I find myself giving them just one more chance because it's the branch closest to my child's school. But now I will NEVER go there again. They have weird policies that no other branch has in place. I don't know what the deal is with the management; I honestly don't know how anybody makes a successful deposit there. 1. They put a several-day hold on almost any deposit when the check is a personal check written from a personal account. This doesn't work for me, because our company is a construction contractor, who most often gets paid through personal checks from homeowners. No other branch has given me such trouble about a normal straight-up deposit. 2. If a customer signed over an insurance check to our company with the words "Pay to the Order of...." and their signature, and then we try to deposit it, this branch will not accept it. Twice I have literally driven down the road to a different branch and successfully made the same deposit within the hour. In conclusion, we can't win. If a homeowner signs over the insurance check to our company, the bank won't deposit it. And if the homeowner deposits the insurance funds into his own account and then writes us a personal check, the bank will put a hold on it. We simply can't do business under those constraints. This is the most ludicrous bank branch I have EVER heard of. In an age where we can take photos of checks we want to deposit and submit them over our phone apps, it makes no sense for there to be such red tape over normal deposits. If I could give them 0 stars, I would.
C Jesus
::Tellers and banker were great but be aware of the key investments team that would come to you and offer you bunch of good things. I really did not know what investments were about so kinda of was my own fault. The brokers got me into investments with a well worked speech. They told I was gonna make big profits and never loose money blah blah blah.They made it look nice and easy at the end I lost $2000 of my money. Closed all my accounts. I don't recommend this bank to anyone.