Kew Forest Plumbing & Heating, Inc. in New York

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comments 5

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  Bill Robles

  :: 26 April 2018 20:17:45

  I have been dealing with Plumbers for the last 35 years. I finally can rest assured that they will do the right thing and at anytime of the day or night. I have owned several properties large and small and I now can feel comfortable making the call and having the issue resolved. Paul, the ladies in the office and Tommy have all been great. The knowledge that Paul has and the ability to pinpoint the issue is remarkable . I call and the ladies in the office always have a friendly response. When you get to the field, Tommy is the man. I would mention the other guys, but I forgot their names. Not their professional work, only that I forgot their names, sorry guys.

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  Patricia Homison

  :: 09 April 2018 19:31:23

  Caring, 5 Star Professionals! We have used KFPH for our toilet, dishwasher, kitchen sink and bathroom sink on different occasions and our experience has exceeded our expectations every time. First of all, their receptionist/scheduler is a total pro and charming as well. Appointments get confirmed in advance. Our plumber called enroute to confirm arrival time. How great is that? But the best part, is that repairs are knowledgeable, practical and customer service oriented. We've always been given a choice of solutions, mindful of budget and preferences. Today's experience with our bathroom sink presented them with a ridiculous challenge due to a previous faulty installation by other contractors. Their efforts were frankly heroic and saved us a great deal of stress and money. We're incredibly grateful and appreciative of their efforts, skill and professionalism. And they're very nice people.

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  W. Nicholas Garifalakis

  :: 29 January 2018 19:18:41

  I've used Kew Forest twice this past year. Once for the installation of a water heater in my commercial building in Astoria and for a relay in my personal home. While Kew Forest might be a little more expensive than others, their service and expertise is, in my opinion, among the best! The only reason that I didn't give them five stars, and believe me, the only reason, is because I had a recent question about my last bill. I called their office and explained the reason for my call to the lovely receptionist who assured me of a timely response from one of the principals. I never received that call! Perhaps I'm a little jaded, but as a retired owner of a successful software company, I made such an inquiry from my valuable customers a priority! Perhaps this was only an oversight, and I will treat it as such. I plan on continuing to do business with Kew Forest in the future.

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  Wolfgang Schulze

  :: 25 December 2017 15:53:29

  Kew Forest did the heat installation for our entire townhouse. Radiant heat (used Warmboard), and European style radiators in the tenant units. Perfect job, very professionally done, and a pleasure to work with. Hands down the most qualified experts during the entire renovation process. I highly recommend Kew Forest!

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  Aneta-Monika Lidogoster

  :: 04 December 2017 22:46:44

  I'm giving 5 stars because they have integrity in spades. I called another plumbing company and they promised to come but an hour later, I called back and no one could make it. Kew Forest called me back and talked me through shutting off a valve so that they could come during normal business hours to deal with my issue. So grateful we have a company like this that puts customers first and deals with the issue in a timely way to bring peace of mind to their clientele. I cannot express my gratitude. Thank you for being so professional and prompt!