Kelly's Valero Services in Fort Lee

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comments 5

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  Jason Stultz

  :: 27 January 2018 12:54:08

  They will do the job, but they will also charge an arm and a leg, and when you ask for a quote, they will be extremely cagey about giving you a straight answer about it -- things like "don't worry, we'll cut you a deal" (actual quote). $575 for a tow, two tires, and the labor to mount (and not balance, because they don't do balancing, by their own attestation) said tires. I've purchased the exact same tires for under $100 each in the recent past (and had them within a day, for about $30 total in shipping); they informed me they were discounting my tow to $100, meaning they charged me $245 or so for the labor to mount two tires. They will also attempted to convince me to use their sister company, A1 taxi, for transportation back home. For comparison, I regularly get all four mounted and balanced for under $100 at the service station I typically use. In the future, I'll just have them tow my car elsewhere. In retrospect, I could tow my car home, then to another garage, and still pay less soup-to-nuts. Lesson learned. EDIT: Turns out they not only installed the wrong tires, but they installed a defective pair. I'm already replacing, two weeks later.

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  Stella Sveshtarova-Pierce

  :: 05 January 2018 13:10:05

  I guess I am obliged to 5 star. As far as all others I hope you make your own decision on how you want to rate and why. Just please be honest! I do know that these guys work hard. There's good and bad everywhere.

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  hey man

  :: 13 November 2017 22:01:01

  I don't understand how adults can be so trashy and overcharge/steal from strangers without even feeling guilty. DO NOT BRING YOUR CAR HERE, THEY WILL OVERCHARGE YOU. but seriously, avoid bringing your car to this business, you'll thank me later.

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  Lawrence Salemme

  :: 25 January 2017 14:35:54

  The mechanic did a great job installing my catalytic coverter on my 2004 chevy astro van, some ass hole crawled underneath my van and sawed it off, also it needed a starter and distributor and rotor, very clean job, Fred and Gina are nice also. Thank You Valero!

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  Chidera Ejim

  :: 18 October 2016 11:33:05

  I got my car fixed at this location through AAA services. I want to say that this is the worst auto shop i have ever been to. It is full of racist and untruthful individuals. I was charged twice the amount of what the actual labor or parts were for the job required. I was charged for repairing of my suspension and when I double checked with a service center for my automobile...i was told that Kelly's Valero did not change what they claimed to have changed. I recommend that people avoid this shop especially blacks and women. They have no sense of truth in them! They are a bunch of thieves!