Kay Bakery in Memphis

🕗 opening times

comments 5

• en

  Mary Castaneda

  :: 23 March 2018 05:03:32

  DAILY CAN GO GET SUPER FRESH DIFFERENT BREADS🍞SWEET BREADS 🍪 COOKIES 🎂 CAKES STOP BY THER CUSTOMER SERVICES ARE EXTREMELY WELCOMING HAVEN'T TRIED NEXT DOORS FOOD YET PERHAPS ANOTHER DAY WEN GOT TIME FINNA DROP BY😉

• en

  Sharon Frazier

  :: 22 March 2018 13:57:09

  I called Erica on Tuesday and sent her pictures of examples of different cakes that I wanted. I had to keep calling her back and she kept telling me that the one I really wanted shouldn’t be a problem. She never called me back to confirm and then she quit answering her phone. I’ve used this bakery in the past but I will never use them again or recommend them because she has hung me out on this special occasion now I have for this weekend!! Very poor service.

• 

  Andrea Coley

  :: 12 December 2017 15:30:51

  For customer service this place deserves negative stars! I cannot believe the kind of experience we got from this place. We ordered a white cake with gold writing and flowers this bakery happily accepted our order, the day come to pick up the cake and it's completely awful and barely gold at all! They had used yellow everywhere fo the flowers writing and trim. This was for my birthday party and I hate the color yellow. FYI yellow does now = Gold. Ever. If you could not make gold then that should have been discussed at the time of the order! Upon seeing the disaster cake we complained that it was completely wrong only to be told that it was "gold enough" and that we just wanted a discount and many other incredibly rude things. If we couldn't afford a $50 cake we would never have ordered a $50 cake! They took it back and sprinkled some bronze not gold filter all over the yellow and then said again tabtbthis was good enough. We were very unsatisfied with the entire experience! We wanted to have it scraped and make the flowers light pink or just white, anything but yellow but the manager refused and said the labor had already been done!!!! And then he told us that we just would like the shade of pink then if we had it changed! Wow! We truly cannot believe how offensive and rudely we were spoken to. For no reason! We just hated the work they did and they told us it was good enough. So don't expect to get what you order here, they give you what they think is good enough.... -Outraged Customer

• en

  Mayce Barker

  :: 26 November 2017 13:48:18

  Wow we just had the worst experience at this place. Customer service is terrible here. Spend your money elsewhere. Our cake is terrible and not what we ordered at all. The colors are wrong and when we complained we got accused of being cheap conartists.

• en

  Josie Mathis

  :: 25 November 2017 14:23:06

  The service was very poor. When shown the cake we wanted was told they could do all but the figurines and this cake looks nothing like it. My 8 year old granddaughter could have done this. They didn't offer any discount.