JS Audio in Bethesda

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comments 5

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  Evelyn Brodersen

  :: 17 May 2016 13:47:17

  There's a reason Esteban gets nothing but 5 stars. He's one of the few businesses that believes the customer is always right. I bought a stereo system for my boat that was a little more than I could handle. (thought I could until I did a little more research on 5 channel amps). I thought for sure he would turn me away for bringing in a system that I had purchased outside of his shop. Nope. I was wrong. He said '"Of course I can install that for you. No problem!" I understood he would not warranty my system but he did warranty his work I even had him re install the stereo deck in a different area after he had installed it once already. He didn't even blink an eye. No problem. I will use him again when I put the wakeboard tower speakers in my boat. If you go to Esteban, you will have a pleasant experience and a great sounding ride.

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  Luther Adams

  :: 18 January 2016 11:51:20

  I love this store. My first visit was when the store was already closed but the staff let me in anyway even though I informed them I wasn't making a purchase that day. I still was given a tour of the store and showed demos. The staff loves what they do and you can tell. I made a purchase and will continue to do business with J S Audio.

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  Brecht Cantalice

  :: 31 March 2015 14:17:29

  Absolutely stunned by my experience today. I was passing by the store with a friend when a gorgeous tube amp on display caught my eye, so I popped in to take a look at the gear. We were greeted by Joe, a very friendly and humorous gentleman with a passion for what he does and sells, and were shown around the store's jaw-dropping collection of high-end speakers, headphones, turntables, DACs, preamps, and amps from the most respected brands (McIntosh, Audio Research, Wilson Audio, Audeze, etc) all presented in an enchanting environment. Being a bit of a gearhead, I asked some questions about the equipment and was met with informed answers. I was eager to compare the sound of a couple of systems, and Joe was kind enough to demo them to us, and our jaws dropped at how incredible they sounded. If you're in the market for a high-end audio system in the DC area, this is the place to visit!

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  Sandra Sullivan

  :: 03 February 2015 12:57:00

  I had a great experience at JS Audio. The store displays a beautiful array of very high-end audio equipment. I am no audiophile, but after listening to my needs and asking detailed questions about my space and lifestyle, Joe and Steve recommended a compact Sonos system that, for around $400, delivered amazing sound quality in an aesthetically pleasing (very important to me since I work in the design industry), package. The guys at JS Audio were a pleasure to work with - they set-up delivery quickly, suggested placement options and made sure everything functioned properly (even discussed the pros and cons of audio streaming options!). I love the look, sound and flexibility of my new system. The store delivered a rare combination of superb personal service, comprehensive product knowledge and amazing products - very glad to have discovered this gem and am looking forward to visiting them again for my next upgrade.

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  Dan W

  :: 19 December 2014 08:27:51

  Super nice staff and amazing listening rooms. They'll let you test out their equipment before you buy and will be happy to walk you through your purchases