JP Morgan Chase corporate center in Phoenix

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comments 5

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  Mike Gioia

  :: 18 December 2017 15:15:43

  If you have to reach them by phone, they are not very helpful. It takes too long, I get hung up on, etc. I was trying to make a payment, and couldn't reach them. So I ended up just mailing a check even though I am behind on payment. They kept calling me, and I just told them I mailed a check because your support via phone is awful and I don't have all day to devote to trying to give you my money. A check may be faster. I called today to check on the status of receiving the check and got hung up on.

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  Mary Barnes

  :: 29 June 2017 12:20:01

  When no other lender would not finance my car in 20015 chase did and I am thank full to them pay your note on time and everything will fine thanks you chase

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  Cesar Blandon

  :: 04 February 2017 17:06:46

  The worst fiance company I've ever used.

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  K. SHERIA BROWN

  :: 24 January 2017 15:26:49

  Do not finance your car with Chase Auto finance! They are the worst!

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  Lam Huynh

  :: 14 July 2016 16:47:09

  Chase's titling department is incompetent!! Chase auto finance will take your monthly payments but when it comes to actually keeping up their end of the bargain as a lienholder, they will hang you out to dry. I requested a copy of my title so I could register my vehicle to a new state. I've been waiting 3 months and still no title today. I can't get a new tag until I have the title so the car is illegal to drive. So i'm making payments on a car I can't drive. No help from customer service either - every time I call I get told they're mailing it out next week. I shouldn't have to hound these guys to make sure they do their jobs!!