Jay M. Marks, DMD in Danbury

🕗 opening times

comments 5

• 

  Shannon Simpson

  :: 22 September 2021 08:31:20

  I had a Fantastic experience!!! The previous Dental Office wanted to do a Bridge but after the consult with Doctor Marks I realized this idea of an Implant worked beautifully and turned out so much better! The other office would have done a Bridge which Doctor Marks explained the process, this would have compromised the other two teeth, by drilling them down, my other office was also going to do the treatment without addressing my bleeding gums. Doctor Marks treatments involved treating my gums also so that my other teeth would not get loose. Now I have a beautiful smile and healthy non bleeding gums. He explained the process before and I felt very comfortable. They are on top of all infection control protocols. I felt perfectly safe there. The process checking out was great too! Payment was easy, they also allowed payment plans! The office was great- GREAT JOB Doctor Marks!!

• 

  Zo O

  :: 01 October 2019 17:47:39

  My initial experience in getting set-up with an appointment was terrific, Kim the office manager is an affable, warm and professional person in all facets, she was very helpful and responsive. When I arrived at my appointment I had great expectation as this was the first time I've used a new dentist in almost 20 years as I recently relocated to the Danbury area from NYC and could no longer make the commute to see my old dentist. My appointment was for a teeth cleaning and x-rays. The hygienist was friendly, but seemed to be very young and inexperienced. Her name was Courtney and she was very nice and professional at first, but as cleaning began I noticed she didn't seem that thorough and as the appointment started to wind down she started pressuring me with aggressive sales tactic including an optional rinse while I was in the dental chair with my mouth being worked on, super sleazy. After I was done she insisted I sign a waiver of sorts stating that I denied the optional gum rinse, even more sleazy than pressuring to up sell me. Lastly for the exam, she made statements about many cavities and that I should make an appointment with Dr. Marks who I expected to be there and to review my cleaning like most dentist do to discuss additional treatments. The hygienist was only doing her job and it's a poor reflection on Dr. Marks and his slimy sales tactics to not be there to review my cleaning, but to have his staff utilize used car selling tactics to up sell dental services. It literally left a bad taste in my mouth, pun intended! To add insult to injury I noticed that his hygienist Courtney Riley actually wrote a review herself which is not only unethical, but a violation of the Google terms of service for businesses. I would have only given Dr. Marks 1 start, but I gave it 2 stars because of Kim the office manager, seemingly the only professional person in the practice! Any dentist or doctor who employs used car aggressive selling tactics and encourages his staff to write reviews for a business they work at to promote the overall score at the end of the day lacks integrity and should be avoided. You never know what one might do if they lack professional integrity....

• 

  Suzanne Simmons

  :: 13 April 2019 17:57:39

  I had been having pain in my tooth for awhile. My regular dentist insisted that I have the tooth extracted with a surgery and being knocked out, and then have very expensive implants installed. He gave me no other options. Luckily when the pain became severe, my dentist was out of town. I found Dr. Marks on google. Based on those reviews and speaking to some people in my office, I decided to give his office a try. It sounds odd that I say that I am happy I had the tooth ache, since I then found Dr. Marks. He was very comforting and gave me options and explanations. I chose to have the tooth saved with a root canal. It was he first time in months that my mouth felt comfortable. I did not have to have the discomfort and expense that my regular dentist wanted to do. Dr. Marks' office also helped with finances. Not only was the root canal painless, but the finances were painless also. I will be having my records transferred to Dr. Marks' office. Thank you Dr. Marks and staff for making me feel so comfortable.

• 

  Michael Meadows

  :: 09 March 2017 19:05:42

  Dr. Marks and his staff have been incredible in helping me get my teeth issues resolved. Not only are they extremely friendly, the procedures are pain free and they're always willing to work with you on a time you can see them. I recommend Dr. Marks to everyone, but especially those who are like me and fear going to the dentist. Thank you Kim, Courtney and Dr. Marks for giving me my smile back!! - Mike

• 

  Dan Coleman

  :: 29 September 2014 21:00:09

  I hadn't been to the dentist in a while and thought it was about time. I heard about Dr. Marks through a friend and i decided to make an appointment to get my teeth cleaned. The office was very inviting and it was easy to schedule an appointment which is always a good thing for someone with a busy schedule like myself. I don't think i have ever gotten such a good cleaning before in my life! The dental hygienist was very gentle, professional, and made sure i knew what she was doing every step of the way. I will definitely go back to this office and would recommend it to anyone.