Jack In The Box in Mesa

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kommentare 5

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  David Paul

  :: 28 May 2018 23:52:06

  Only reason for a 3 instead of a 5 is that the employees always seem to be preoccupied with something in the back. They come out from the back to take your order and then disappear to the back again. There never appears to be a manager in place to keep the crew focused on the customer and taking care of the restaurant in whole. I always get my food to go because their dining area seems dark and dingy. I will say that normally I hate drive-thru's but this store does a very good job. Only if they could do as well inside as they do in the drive-thru.

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  Patrick Davies

  :: 27 May 2018 16:10:52

  Went through the drive to hrough at about 1 am. Person who was operating the headset struggled to communicate effectively with us. Had very little knowledge of the products and if certain menu items contained meat or not. In the end we just left as it was very stressful trying to order.

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  Deon Franco

  :: 22 March 2018 20:38:49

  If you like Jack in the box or just to get the food you order come on down to this one. Great staff

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  Studio 0186

  :: 13 February 2018 16:49:11

  My fiance was here two nights ago and I am disgusted at the service he received, he went through the drive thru to order the new box they have and once he got to the front to get his food the SHIFT MANAGER mentioned how busy they were and understaffed and kept huffing and puffing. A few seconds later he DROPPED my fiance's burger on the floor and tried to walk around the corner to pretend he didn't do it. My fiance opened the bag and the wrapping WAS OPENED and there was HAIR inside it. I was disgusted at this point already.. On top of that he ordered curly fries and it came with two curly fries and the rest were COLD regular fries. The drink had 5 ice cubes (LITERALLY) and the soda was FLAT. My fiance immediately went inside furious to get a new burger. They didn't offer a refund or even an apology. The man actually laughed when he was told this happened and said "sure" when my fiance explained what had just happened. I reported this location and with be sending a letter to corporate today. I AM DISGUSTED. AWFUL CUSTOMER SERVICE AND NO MANNERS AND DECENCY. NASTY. Sending my letter over to corporate today because I have NEVER been so sickened by a restaurant in my life.

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  Sarah Sorenson

  :: 06 November 2017 13:36:07

  Came in wanting a lunch with my son. The woman taking orders was prompt but after that thongs fell apart. Being sold items they claimed to have but then didn't. It's a struggle to get the napkins or ketchup filled. Gentleman washing the floors with no sign causing you to slip everywhere. The food tasted horrible. Even the fries were bad. You could tell they were made in dirty oil.