Investors Bank en Clifton

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  Ashley Dunai

  :: 06 January 2016 10:52:42

  Worst Bank Ever. This is not the first or the second or the third time I have had a problem with this bank. I wanted to change my address with the bank in person. I looked up what I would need on my phone and it stated that all I would need is a photo ID. So I brought the DMV notice of my address change and mail at my new address. I went in and they said I would need to show bills, PSE&G bills, etc. I do not pay bills at my new residence. They do not need to know why, for all they need to know is that I moved and this is my new address. I could possibly be living in a shelter for battered women where I do not have to pay any bills. So they stated that I would have to get the owner of the place i'm living in proof of their bills. That's wrong, why would they even give me those things to show a bank? I showed them everything that I had and they turned me away. I then asked if I could just change my address online and they said no, I would have to come in and sign paper work. I needless to say left and did not get my address change. I went home and went on a computer and checked to see if online change of address with the bank was possible and it was. It took me two seconds to complete. These people are the worst. I will never go to that bank again. They constantly ask for way to much information, I have been turned away at this branch too many times and when i go to other branches that are further from my area I never experience any problems. This branch sucks.