IMMUNOe Health Centers in Centennial

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comments 5

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  Amanda Bavender

  :: 10 April 2023 12:47:46

  It's very rare I ever leave good reviews for medical offices because let's face it I don't ever get the care I need. I have been feeling sick for so long to the point where I literally thought I was dying yet getting no answers. In February I got so bad I fainted and ended up in the hospital only for them to say they think it's because I'm dehydrated which was not the case at all. Got referred here from my primary doctor to run a whole ray of test to figure out why I've been sick for so long. Saw Dr. Carly Young-Swints. The appointment was quick but I liked how I finally had a doctor listen and what I was experiencing was not normal. Did blood test yes it took 4 weeks to come back but she followed up with me and I finally got some dang answers and was confident I had someone on my side to get me on track to healing. I did have some issues with scheduling but it was all worked out in the end and I cant say enough how thankful I am to finally after all these years to have some answers and be heard.

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  S. Rose Sefcik

  :: 16 March 2023 17:51:41

  I like my physician. Dr. Sarid however there are a lot of problems with this place. I can never get thru for one. They call me back and Natalie 3 months ago gives me the wrong number - to Anthonys Pizza. When I tell her about this mistake she laughed and said yah that was me. Today she leaves me a voicemail, still giving out the number to Anthonys pizza. Really? How many wrong numbers a day is Anthonys Pizza getting. She literally leaves messages all day long with their number, and has been for months. Billing is also lagged. I got a bill which seemed like something I had already paid for. I called 6 times, left 6 messages, saying - just call me back and leave a message whether I actually owe it or not, and they call back just to say "call us back". Literally, getting no where. I got some labs done and they were coded incorrectly. Anything not medically necessary my insurance will not pay for, so lab bill came out to over $800. Fortunately after several phone calls & a near heart attack with the surprise bill, that got handled. I'd like to continue on with care here, due to the Immunodeficiency diagnosis. We learned this through the labs, and I'm fortunate for that. However I'm unsure because it just feels like too many headaches. Stephanie Sefcik

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  Melissa Taylor

  :: 05 December 2022 12:12:53

  We've gone here for over 5 years and despite all the long wait time, high staff turnover, and some incorrect information, we stayed because it seemed harder to switch. For example, we learned that my daughter had spent 2 years on "maintenance" that wasn't actually maintenance so we had to repeat those years. But, when they gave my teenager someone else's allergy shot instead of hers, I decided we were done with this place. Luckily, she was fine but it could have been catastrophic for her health. I did get an apology eventually (with a lot of excuses which kind of negates the apology). Of course, I still had to pay for that shot! (Really!?)

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  Bailee Reystead

  :: 19 September 2022 11:10:01

  I have been seeing Dr. Melamed since November as well as his PAs. They are amazing. The found things that nobody else could. The infusion nurses are absolutely amazing and so kind. The administration however at this clinic is by far the worst I have ever dealt with. They are clueless. I have IVs scheduled twice a week. 3 times now and the day of they use the online portal and cancel my appointment without telling us. I called and they told me they didn’t have anything that I needed. They don’t even call first. This is sooo frustrating as these infusions make me feel so much better. Anytime you try to call and get through to anybody the call gets dropped or you are put on hold forever until you finally decided to hang up and try again. I waited a while to leave a review because I’m fine with a few mistakes and miscommunications but it is very very far past few now.

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  Stephanie Duval

  :: 26 July 2022 23:43:36

  I've been very happy with IMMUNOe. They have helped with so many issues that other health centers haven't touched in a very short amount of time. All the providers I have worked with have been kind and caring and the office staff are friendly and happy to help. They seem to know a lot more about allergies and immunology than any other place I've been to before and I've been dealing with this for my entire life with limited relief.