Illinois Department of Revenue in Chicago

🕗 opening times

comments 5

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  Harry Lehst

  :: 30 May 2018 16:35:29

  The worst place I have ever seen. called them two days in a row all I ever got was we are experiencing high call volumes.So after 3 hours on hold I hung up I think they need to hire some people instead of having a recording going all fad.

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  Joe Williams

  :: 13 February 2018 10:23:47

  Service sucks!! How the hell an 800 number busy can't get through

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  Richard Zhao

  :: 08 January 2018 12:44:02

  Called at 8:30 am on the dot and waited an hour and half on hold for an estimated wait time of an hour.... Still no answer and no help in the process regarding what they are requesting FROM me. No return phone call, no wait service. Very horrible experience.

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  Gary Ward

  :: 12 December 2017 15:26:25

  Not sure why I'm bothering to write this since it's a government agency and I'm sure no one gives a hoot, but here goes. I tried to call their customer service line and was told by the recording that there would be a 57 minute wait to talk to an agent. I waited on hold for 2 hours and got cut off around 4pm. I tried to call the next morning and the recording told me it'd be a 10 minute wait. I had to hang up after an hour and 20 minutes of waiting because I had an appointment I had to leave for. Is this some sort of cruel joke?

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  Jahlil Mack

  :: 14 February 2016 17:45:38

  There service is not bad help me wit alot