Hyatt Regency Cleveland at The Arcade in Cleveland

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comments 5

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  Mimi Nackino

  :: 25 May 2018 12:18:17

  Unfortunately this is the worst Hyatt I’ve ever stayed at. The staff was wonderful, very helpful and kind. The building is old, but beautiful. The Valet was convenient and easy to find. The rooms were clean and a decent size. However the bed... was the worst bed I’ve ever slept on at any hotel. The pillows were horrible. My husband and I are both in pain from our one night. We’re actually both thankful that we don’t have to stay another night. Hopefully they can upgrade the beds/pillows/linen to make this Hyatt live up to its name. Next time we’re in town we won’t stay again.

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  Peter Schmitz

  :: 22 May 2018 20:06:06

  Great location doesn't next to some of the hottest restaurants in town. The arcade atrium puts a variety of shops just outside your day and makes for a unique environment. It can get a little noisey during the day with the shoppers though. Water pressure is great in the bathrooms but the beds have super thin comforters so make sure to order additional blankets. Also the suites don't have great desks for working in your computer and instead provide couches with movable side tables, not ideal if you need to do work out of your room.

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  jon duczak

  :: 29 April 2018 11:03:57

  This is an older building. Which means you get the quirks that come with old buildings. Half the hotel rooms are off a central arcade. Which includes small shops, salon, and hotel quality restaurant. They host events in this arcade. Like weddings which we were unfortunately dealing with. Rooms off the arcade are loud subsequently. Very loud. Wedding went until 11 pm. Room was not very clean. Had an issue with sanitary situation that I won't go into. Hotel staff was accomodating and provided compensation. But the room was not clean. Architecture of the building was very cool. Location was good in downtown Cleveland. Not far from sports stadiums and casino.

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  James Evans

  :: 28 April 2018 14:35:27

  Turn of the century classy. Many shops, salons and restaurants and accessible without leaving the premises although there is so much within walking distance to experience. Clean and up to date rooms with just about any amenity you can imagine. Excellent place for events or just an overnight stay.

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  Mia Jackson

  :: 24 April 2018 12:33:39

  The Arcade itself is beautiful and classic. Everyone I encountered from the staff was pleasant and offered good customer service. Location wise, whichever entrance you come in you'll be near restaurants and stores in walking distance on the street. If you feel like walking further it takes about 15 to 20 mins to get to the Rock and Roll Hall of Fame. The arcade itself has great restaurants too....Pizza 216, Cathy's (ice cream shop) and Rising Star Coffee shop. As far as the room, mine was fairly large, had nice big windows and overall it was very quiet. I was there for 5 nights and I loved it.