Huntington Roofing Co in Memphis

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comments 4

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  Deloris Armstrong

  :: 03 May 2018 16:41:00

  Huntington did and excellent job on our roof but they have terrible customer service if you deal with Angel. We were told they would replace the roof for what the insurance paid. After it was completed, we we're told we had a balance They agreed to take 63.50 up front and $50 a month untill the balance of $800 was paid. We made two other payments which would have left us owing 700.00. We also had other inside work from water damage that was done by another person. When we received the check it was made out to Huntington. Rather than sending it back we decided to pay Huntington the balance out of the check. We called and talked to Angel, she said we owed more than we should. Even after getting an email from her admitting her error, she continued to be extremely ugly to us about the balance.She went so far as to say if we did not pay the balance she would place a lien on our home. She has no customer service skills at all. We did complain about how we were treated to one of the owners; his remarks were "I am sorry for that but she has issues with other customers lying to her." Really!!. It's ok to be ugly to customers because you have issues with others. We could have had the check sent back and continued with the original agreement, but we wanted to go ahead and pay them off. Great roofing job, lousy customer service when it comes to Angel.

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  Leonard Oneill

  :: 14 October 2017 23:44:33

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  :: 04 September 2017 10:55:29

  Had a completely new roof put on by this company about six years ago. In the years since then, I have paid thousands of dollars to repair roof and home damage due to the way they did my roof - for example, we have found more than five different places where flashing wasn't put up at all causing lots of leaks. I wouldn't trust this company.

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  Jeremy Reed

  :: 14 February 2014 13:23:23

  I was referred to Huntingdon from a person I work with and trust. From the first time I contacted them, they were prompt, professional, and courteous. They provided me pricing that was very competitive (I priced their work against some other companies). Due to the recommendations I had for them and all of the Angies List reviews on their website, going with Huntingdon was easily the decision. Noah answered all my questions and gave great explanations and suggestions to help ventilate my roof. We used them to perform a tear-off and install a new roof with architectural shingles. Additionally we had them replace all rotten decking and install ridge vents to better ventilate the roof during the summer. The work was performed in one day as scheduled, and they did an excellent job cleaning up - you would never know that they were even at my property if it weren't for the brand new roof, which looks fantastic!