Howard Services, Inc. in Jacksonville

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comments 5

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  Benjamin Shawnda McCray

  :: 07 May 2018 15:08:52

  I highly recommend Howard Services they were very accommodating and professionally. The went the extra mile to make sure they were able to provide the requested services I needed. I am very pleased with their level of service.

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  Peter Jaghab

  :: 02 May 2018 13:40:03

  The guys that got sent out were very knowledgeable and professional. They came during lunch rush at my restaurant and didn't waste any time diagnosing and fixing the problem while having to work around us.

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  Bert Robb

  :: 25 October 2017 11:48:48

  Apparently it’s common practice with this company to pump refrigerant into a system without doing any follow up inside the home. Before leaving he was sure to mention that a leak detection was needed and someone would contact me. There was no follow up call. When attempting to correct this over the phone originally I was blown off and no surprise that is the same method they took later. I wouldn’t recommend this service to anyone. Their technicians are trained to service as many people as possible per day to simply generate cash flow. How can someone just simply call themselves a service company without doing any work, checkups, or service inside the home. Customer beware of this crooked company.

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  Brian Blanchard

  :: 29 August 2017 11:35:56

  Dale is AWESOME! He was professional and knowledgeable. Best AC repair experience ever! Fair prices great quality.

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  turbotommyguns

  :: 21 December 2016 14:35:29

  A few days ago, my thermostat gave out after 10 years. I bought another one and installed it myself. Only problem is that something happened to the ac unit itself. I called Howard Services and spoke to a phone rep, who said it sounded like an easy fix. Naturally I was relieved. Dayle came out and looked at a few things, fixed a connection, and replaced a fuse. He was courteous, professional, and knowledgeable. Like the phone rep said, an easy fix. I realize anyone could have come out and said I needed a new thermostat, but not this company. The unit was working but appeared to not be as cool as before. I called Howard back and told them of the issue. Without hesitation Kevin came out that night. He tested a few things and located the problem. His knowledge and professionalism were clearly on display. Another fix, and I was back to working normally. Never did I feel like I was being taken or misled. I highly recommend this company for their courtesy, knowledge and professionalism. I am not a relative of the company or a personal friend. Just a very happy customer who will call them my a/c company from now on.