Houston Community College in Houston

🕗 öffnungszeiten

kommentare 5

• 

  Maria Anderson

  :: 07 February 2018 16:47:23

  If I could give them less than 1 star I would. The amount of apathy, attitude and total rudeness is unreal! Worst customer service in the world! I called technical support and from the moment the guy, didn't give me his name, picked up he was rude. I tried to explain the situation and he told me to be quiet, that he wasn't "authorized to discuss it with me". He was telling me something I tried to ask a question, honestly didn't understand what he was talking about, and I didn't think it pertained to the issue I was having. He said: "ma'am you cutting me off isn't going to get you anywhere, if you want my help you'll be quiet and listen to what I have to say. Frankly, you interrupting me is rude." I was shocked! The least helpful person I have ever spoken with, I wish I could have recorded the conversation. Oh, at the end he actually hung up on me mid-sentence. Total jerk!

• 

  Arren Burkhardt

  :: 22 August 2017 14:41:16

  Worst customer service I have ever in my life experienced. Since day one they have been un-knowledgeable, rude, self righteous, and not willing to help in any way. This is my first year attending college and it has been hell to say the least. I was told I had to test, and then after taking the placement tests was told I didn't have to, so I wasted time and money away from work. Was told that the office stayed open for financial aide and the website even displayed it as such, only to drive all the way out there and find out it was closed. I've had multiple reps in all aspects tell me one thing only to have another rep tell me another. I was told I was awarded grant money, only to have it lowered two weeks before school started, and my classes dropped when they told me I just had to attend and it would pull from my grant once I was shown as present... Seriously what is wrong with this staff? Obviously they only want to receive an easy paycheck. Let me also be clear and state that I did everything proactively and actively followed up to make sure everything was in order in a very polite manner only to have everything fall apart because of their poor guidance right before I have to attend class. If they didn't offer a fashion design program or if i had better options I would NOT have chosen this school. They don't even deserve the one star i am obligated to offer for this review. All staff needs to be reevaluated and find people who want to actually help kids go to college. I've had to struggle for 7 years just to get here and I won't let this college ruin my progress. I filed a formal complain with the Board of Education, lets hope they investigate and find this school to be what it is. A joke. Thanks for nothing.

• en

  Senpai Senpai

  :: 24 July 2017 18:02:12

  Terrible customer service that seemed to have little to no desire to help new students get situated. Attempting to schedule an academic advising session was hell as the person on the other end of the phone just kept spouting off what was already on the website for me to read. All in all a terrible experience that I wouldn't recommend to anyone.

• en

  happy meal

  :: 09 May 2017 17:49:21

  I am working on obtaining an industrial electricity certificate and have just completed my first semester at HCC. I chose this program because at 29 I am desperate for skills that will allow me to provide for myself and for my family. I want skills that will make me employable. As someone who has no experience with tools or the construction trade I really looked forward to taking the  tools and safety introduction course. I'm incredibly disappointed and saddened by the reality of what the course was . The course did not match the course description. There were no tools in the safety tools introduction course not even the basic tools. The professor was likeable but the course material left much to be desired. Waste of time and waste of money (I have neither of these things to spare). This course was a rip-off.

• 

  Dario Chavez

  :: 04 January 2017 22:35:11

  This has to be THE WORST school I've ever attended. I wouldn't recommend this money pit to anyone. This school, namely the nursing program is a ridiculously shameful mess. Much of the faculty and most of the upper administration conduct themselves as if ethics and professionalism no longer exist. I would have awarded zero stars if possible. This community college prays on the wallets and dreams of it's students with little accord for what's right. I'm not sure who to feel more embarrassed for, myself for choosing this school, the faculty, or the administration. It's extremely disorganized and pays little attention to students when a real problem does occur. Save yourself your time, money and sanity by choosing a school that lives up to being called a college. STUDENTS BEWARE.