Хоторн Чевролет in Hawthorne

🕗 opening times

comments 5

• en

  William L

  :: 25 May 2018 23:07:17

  Arnold Ziem makes the lease process extremely easy. He is a straight shooter and gives a fair price. Paperwork was completed efficiently while the car was prepped so no time was wasted.

• 

  Eric Yaple

  :: 03 May 2018 15:25:36

  I was recently at Hawthorne Chevrolet to purchase a 2018 Traverse. I had the opportunity to talk and work with Jeff Mays, general manager. What a great experience I had with Jeff! Jeff truly took the time to get to know me and my needs. He took a genuine interest in learning what I do for a career, my family, and my lifestyle. Jeff was truly engaged in ensuring I was getting the right vehicle to meet my needs. When I walked out of the dealership it felt like no only did I get the new car I was looking for but I also gained a new friendship. Thank you so much to the entire sales and management team at Hawthorne Chevrolet for creating a warm and welcoming experience to us customers!

• en

  Scott Nelson

  :: 03 May 2018 10:39:03

  Isaiah Rodriguez was very good and straight forward not playing the negotiating game for hours. Price was fair and service was very good. The whole process was a little slow but it was a Saturday and they were busy so have to give them the benefit of doubt there. I would definitely recommend Isaiah to others.

• en

  Jon Feldman

  :: 03 May 2018 09:39:23

  We brought our car in several times over the years about the Eco button spontaneously going on and off during driving. This problem is easily reproduced. Every time we brought the car in, we were told the service technician could not reproduce the problem. After years and years of this happening, finally the check engine light went on and the code showed it was related to the Eco button. When I spoke with Steve on Friday, there was no mention that a diagnostic fee would be charged. All of a sudden on Saturday (after not looking at the car earlier in the day and saying they were too busy to work on the car), there will be a diagnostic fee if we want them to look into the Eco button. This problem started soon after we bought the car years ago, but now that they can see the problem finally, nothing will be covered under warranty. We asked for a call back from Joe Decangi (service manager) on Monday but no callback happened. It has now been almost a week with no call back. Hopefully this review will lead to at least a phone call. Very poor customer service for a service center always asking for 5 star reviews.

• 

  Rix Nuñez

  :: 29 April 2018 17:07:37

  I have nothing but great things to say about Hawthorne Chevrolet services. Starting from the sales adviser to the rest of the staff. Everyone always provide excellent service. They are always very helpful and understanding. Keep up the good work!!