Hotel Tucson City Center - Banquets, Meetings & Special Events in Tucson

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comments 5

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  Marylee Trevino

  :: 23 May 2018 18:25:02

  Our room was newly renovated, comfortable, and quiet. We loved the $5 breakfast and our host/waitress, Toni was great. I had a drink at the bar that evening and the bartender was also friendly and efficient. The lady at the front desk offered us complementary drink tickets. Everyone there was friendly and helpful. We will be staying with them again!

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  kchortu

  :: 09 April 2018 13:57:20

  This place is a hot mess. A cheap hot mess though. The conference facilities were really good and if you are having a convention of any questionable, fringe or non mainstream nature this is the place for you. The rooms are quite dated the beds will kill your back if you need to stay there longer than a weekend. The furniture and fixtures seem like they came from the habistore or other recycled setting. Unless you are staying for a convention I would not recommend it. Also I found the staff to be Passive Aggressive and a fair bit antagonistic tending to do what they want to do rather than what you asked or what was smart. This is the sign in the bathroom regarding their low quality towels.

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  David Empey

  :: 08 April 2018 18:14:04

  We were here for a small conference. We found a remarkably inconsistent hotel. Great bartenders. No weekend staff to clean the lobby bathrooms. Great shower heads, tub won’t drain. Jacuzzi suites, but none of the tubs work. Mold causing the ceiling to fall down above really nice towels and monogrammed sheets. Overall, I’d stay anywhere else.

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  mikki gray

  :: 29 March 2018 12:37:39

  It used to be pretty nice here. Not now. If you dare stay i suggest asking what conventions are at the hotel or you may have a dog show to deal with. Not to mention the beds are a health hazard. The mattress had bodily fluid all over them, bedskirts had white smears, hide a bed was full of mouse poop. Crumbs on the floor, just filthy in general. Mold on the ceiling in the bathroom, we waited for 3 hours to get a roll a way after seeing the mattress, but it was no better. Just awful.

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  sherry carpenter

  :: 16 January 2018 11:30:23

  My Husband and I have attended an event at this hotel every year for the past 10 years. The location couldn't be better for access to nearly everything in the area including freeway. The hotel is older than some, but continues to update . The lobby area, dinning rooms are beautiful. The rooms and suites are slowly being remodeled. I have always had a clean and serviceable room. This past visit we did have an issue with our TV and within just minutes, Sabrina was at our room taking care of the problem with friendliness and grace. After the problem was resolved we had a very pleasant and engaging conversation. Sabrina returned a little while later to ensure that everything was still in order. I thought that was very kind and thoughtful to followup like that. The following day we crossed paths again and Sabrina remembered me and inquired about the following evening and once again wanted to ensure that everything was still in working order and if there was anything else she could do to make our stay pleasant. We will continue to visit this hotel as long as our event is held here. To those owners of the hotel, I commend you on your choice of employee in Sabrina, She is lovely, friendly and an asset to your staff.