Holiday Inn & Suites Chicago-Downtown in Chicago

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comments 5

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  Mohit Singh

  :: 19 May 2018 01:23:39

  A nice place to stay with friendly staff. Provides good options for breakfast. Room service is quite prompt. Rooms are quite spacious, clean, and with all basic amenities. All and all a good place to stay with pocket friendly budget.

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  Cindy Dahlke-Adams

  :: 14 May 2018 11:14:23

  Good location near Union Station. Had reserved king accessible with roll in shower. Room was very small. Couldn't get wheelchair to bathroom or near bed because of furniture placement. Made it very difficult to enjoy stay. Management apologized but no adjustments we made to rate of over $300 for one night. Restaurant food was good

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  Kristi Pozza

  :: 28 April 2018 21:08:45

  Location decent for access to both northern areas and south/Chinatown with a walk, an older hotel, but the service is top notch with very accommodating, personal service. I would recommend if you don't mind walking a bit to get where you are going. Great diner around the corner too. 🙂

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  Sasha James

  :: 23 March 2018 14:37:41

  This hotel experience was amazing! Rena, one of the staff members made our stay comfortable and convenient considering our flight was cancelled and needed someone to stay that was affordable. Rena was knowledgeable on the area and we had a wonderful dinner and breakfast at the surrounding restaurants she recommended. The hotel was very clean and comforting. I cannot thank the staff enough for such a wonderful stay! I definitely will recommend this hotel to others!

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  Sakura Kinomoto

  :: 12 February 2018 23:36:39

  We booked a double suite for a 2 night stay over a cold weekend in early February. Overall, the stay was great for what we paid. The place is out-dated overall, but considering the location and price, it was just enough for what we needed. Friendly front desk staff, plenty of room amenities as well as a clean and bug-free room, great location that was minutes to public transit and downtown sites. We would definitely stay here again! Finding the hotel was a bit of an issue because the entrance to their location wasn't clearly marked. We had to circle around after we missed it the first time. Valet parking was included in our reservation, which was definitely nice. John was our valet/bell hop both arriving and departing. He was very courteous and helpful when unloading and loading our belongings. He was also very friendly and helpful if you were needing directions or suggestions for places to visit. We had the car parked at the hotel our entire stay as part of our reservation and used public transit to get around. Our room was clean, bug-free and smoke-free. It had a little "kitchenette" of a sink, microwave, mini-fridge, and a cupboard of silverware and plates and small mugs. Our double beds were a little uncomfortable. The mattresses seemed like they were just really large crib mattresses on a platform frame. Pillows and blankets were aplenty. We asked for extra towels and bathroom amenities that they sent up promptly. It was really dry in the room, that we attributed to the season and weather. We were shocking each other and ourselves all over the room. Wish we knew to ask for a humidifier because we found out as we were leaving that it was available. They knew their location was noisy so they provided ear buds for our use, which was nice. They have a decent setup for their business center and fitness center. 24-hour access to both. Roof top pool was inaccessible considering it was the middle of winter. Less than a 10 minute walk to Union Station, down the street from the Greyhound station, and 3 bus stops around the hotel. Plenty of ways to get around town. When we checked out, we were still hanging around town for a bit. We were able to keep our vehicle on premise until we left later that day. We tried the onsite Sunny's bar and grill for lunch and unfortunately the food was okay. We ordered a burger and 2 other sandwiches, but they were all dry. The accompanying fries and chips were delicious, though.