Holiday Inn Express & Suites Washington DC Northeast in Washington

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comments 5

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  Kelron McJunkin

  :: 18 April 2018 17:46:37

  One of the cleanest ones i stayed in..nice people here..very helpful

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  Irene Branham

  :: 08 February 2018 12:31:10

  Other than not having any cable this is a nice place to be enjoy the employees and the staff very good people to see in the morning and in the evening and at night

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  Rahel White

  :: 13 January 2018 16:03:07

  Very comfortable, pleasant people, very kind housekeepers. Love breakfast in the morning, the swimming pool, the fitness center, the bushes room and much more.....

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  Jamie Haines

  :: 14 December 2017 11:12:47

  We have be booking with this hotel for the past 3 years as a school group. This year I called more times than I can count to reserve our rooms. I left numerous voicemails when connected to a group sales number. Eventually, the voice mail box was full every time I called, and I would then call back and left numerous messages with the front desk. NO ONE EVER returned my calls. Yesterday, I called once again and, before I can even finish my sentence, I was cut off by the woman working at the desk who abruptly and rudely informed me the hotel was full during the dates we are coming. There was no apology over the way I had been treated or how poorly my situation had been handled. She clearly didn't care one bit. I asked if I could speak to someone about my experience over the past month and half. She just repeated they were booked. She did this 3 more times before I had to just hang up. The hotel itself is a nice hotel, but the customer service I have experienced over the past 3 years, especially this year, has been nothing but disrespectful and frustrating. I guess when your hotel is booked you can just be rude to people. We will never book with this hotel again!

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  tasha white

  :: 30 July 2017 10:24:40

  Well put together!!! Comfortable and cozy bed... Clean room and bathroom.. Very welcoming personality from all works... Also delicious food and coffee... I will be coming back from NYC...