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2451, East Randol Mill Road, 76011, Arlington, Tarrant County, US United States
contactos teléfono: +1 817-640-5454
sitio web: www.ihg.com
mapa e indicacionesLatitude: 32.7493527, Longitude: -97.0656841
Stephanie Alexander
::Clean, affordable and grest staff. Will definitely stay here again!
Matthew Ellingsen
::Terrible, terrible, terrible Holiday Inn Express. This place is an absolute dump. It looks to be in the ghetto, the rooms are disgusting and they charge a 'tourism tax' on top of it all.
Neyraheli Torres
::I have always loved staying at a Holiday Inn but when I got here I could not believe the amount of construction that was going on. First, the entrance was completely covered in freshly set cement so our shoes left imprints. There was no way I could find the front desk without the help of the construction worker because no one was there. I even asked him if I was at the right place and he said “yes, they shouldn’t be allowing guests to stay here in these conditions but they are.” There is destroyed walls, wires hanging, wood, dust EVERYWHERE!! Even my door handle had tape on it because they’re painting. When I walked into my room there was dust everywhere and it smelled like cigarettes. I would have rather paid way more money else where!! In the morning when I went to go tell the “manager on duty” Stacy she said that she couldn’t help me and I couldn’t leave a complaint because we decided to stay in those conditions. I told her when I called to book a room or when I called to check if my room was ready at 4:00pm, I was never told they were under major reconstruction. She said that I couldn’t leave a complaint. Also, when I mentioned to her the cigarette smell, she said “well we can find out if it was your or the guest before you!” I don’t even smoke so I thought that was rude of her. I understand if there is construction but let me know so I can decide beforehand. I don’t have time to come into town, cancel a reservation, and find another hotel room. This was a business trip, not pleasure. If I’m making a reservation, it’s because the room should be ready. Very upset with the conditions and even more so with the manager because she couldn’t take care of a guest who was obviously upset. I would have rather paid more money else where!
Cheri Isaacs
::When I got there I thought I was in the wrong place. There were construction workers and utility vehicles everywhere, giant dumpsters full of demolished materials, and absolutely no signage to indicate this was a hotel. But my GPS kept saying "you have arrived," so I finally called the hotel. I was in the right place. Huh. Okay. I walked in past construction workers. The lobby area was completely torn up with exposed wires, bare walls, and junk everywhere. The good news? The construction workers were done for the day so there wouldn't be any noise. Also, the room was decent, the AC and TV worked, and the bed was comfortable enough. I just wish I there was some sort of indication on the website about the massive construction job currently underway. That's not the kind of thing any traveler expects to encounter.
Cassie Biggs
::Absolutely terrible. Do not stay there. Did not feel safe at all. Lots of construction going on. They had removed a door to the outside and left it completely open overnight. Did not have proper security watching it and random people were standing around the opening at very late hours. The whole bottom floor smelled horribly of smoke. The rooms were not great either and were still trying to charge full price for the room. We knew there was going to be some construction but didn't think it was going to be anything like that.