Hilton Chicago in Chicago

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comments 5

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  Leslie Bruckman

  :: 05 January 2023 16:15:15

  We had a wonderful stay for the NYE gala event they had. It was great. Everything was clean, the staff were all helpful and super friendly, and the rooms were very nice. Our only complaint was that the heat in our room wouldn't work properly. Someone fixed it once, but then it broke again the next day. The event was super fun. Lots of rooms with music, food, dancing, gambling. At midnight a confetti cannon went off which was fun. We tried to go outside and watch fireworks, but you can't see them at all. That was our fault though, because we never asked. Lots of fun things to do within walking distance, but also a lot to do within the hotel itself. Overall a great stay. Can't wait to return!

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  Roman Allen

  :: 28 November 2022 01:40:49

  The Hotel was a fantastic choice for our trip. Our room had everything we needed and it felt like home from the moment that we walked in! It's also close enough to Lots-Aa Land, which made things easy during this busy time of year when everyone wants their kids out playing rather than stuck at an indoor playground all day long I can't recommend anyone stay here if they're looking somewhere affordable yet still want access too some peace & quiet after exploring those fun attractions around town

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  Brandi Goss

  :: 28 October 2022 22:21:10

  Best hotel I have stayed at in a while! Beautiful clean rooms and wonderful amenities! The pool and gym are amazing! 2 hot tubs y'all! Mike at the desk for the fitness center was great! He even brought us cold bottled water as we sat in the hot tub 10/10 service and wonderful staff. The people cleaning the rooms were so incredibly friendly too!

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  TK

  :: 22 October 2022 12:55:58

  Nice location, busy hotel. Great staff. Historic and has been featured in many movies. Hilton has always been our favorite chain of hotels and 90% of our stays are at Hilton. They have a standard of doing things and cleanliness that exceeds expectations. Except for this Hotel. #1 - after walking throughout the the city, you come to a room where slippers are no longer offered to guests. Front desk person has informed us that slippers are no longer offered to guest. I have been to Hilton in Fiji where slippers were provided but i didn't need to use them. But again their flooring was not old carpet that is filled with dirt and bacteria from guests shoes after walking throughout the city. #2 - Gross: My wife, after the third day, noticed that their bed cover sheet does not have a duvet. When inquiring about this matter, we were informed that they were out of duvets but they can try to figure something out. Bit too late since we will be leaving a day later and whatever we would have caught from the previous guests, is already caught. I understand when hotels are cutting back on costs and trying to save money, and i am not saying that this is the reason in this case, but aren't these basic standards of cleanliness!! Next time i visit Chicago, i will call and inquire ahead of time if this Hotel has changed its' policy on such matters before i book another stay.

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  S “Mamabear”

  :: 08 July 2022 15:53:52

  Bellhops were very helpful and attentive, service desk was very accommodating and answered all questions about the facility. Very nice pool, hot tub and sauna adjacent to the rooftop lounge. Gym is extra, reservation needed for pool. Be aware people do not keep an eye on their kids and get ready for a lot of activity at the pool during summer, even an hour before closing, same as anywhere else. Wish the beds were queens as listed and not doubles, though they were deceptively comfortable, and pillows were a bit squishy for my preference. It was nice to have a 2 bathroom choice with one being a lower tub and 1 a walk-in shower. If you want a nice view, make sure you check the map and not the list. It is a fair walk from the hotel parking garage to the registration desk, so I suggest a drop off and bellhop prior to parking as valet service is not yet available again. Also, did not see many people wearing masks as neither Chicago nor Illinois has returned to mandates, it's per the business. As always, I recommend people have courtesy toward other patrons as not everyone is there for the getaway you may be there for. Overall, would stay again.