Hiatus Spa + Retreat in San Antonio

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comments 5

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  Meriel Bowman

  :: 19 May 2018 21:12:32

  One & Only Pedicure: The zero gravity chair, eye mask, blanket, sound canceling headphones, massage and nail care were all very relaxing and great quality. My 3 star rating is because the experience was cut short by 1/3 of the advertised time, which is disappointing given the $70 price. When I scheduled the appointment online I got an email confirming the time (one hour long). Unfortunately I was 2 minutes late (entirely my fault) so I expected the experience to be cut short up to 5 minutes. When I checked in I was told the person after me had canceled so I would be able to enjoy the full length of experience (which would have been very generous and very appreciated) however, my nail technician had me up and out of the chair more than 15 minutes before the scheduled completion time of my appointment (per my confirmation email). I believed I was scheduling an hour long experience, anticipated 2 minute late arrival would result in a 55 minute service but ended up with a 40 minute service that cost $70. When I checked out I asked how long the service typically is and was told they schedule it for an hour but it's really around 45 minutes to allow for 15 minutes of clean up. Update: After my initial feedback spa management contacted me to apologize and invite me back for full length service.

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  Lori Martinez

  :: 13 May 2018 11:52:07

  The staff is beyond friendly and takes great care of its guests! We felt very welcomed, they even provided refreshments during check-in. I booked my mom a treatment here and she absolutely adored her time here! We are definetly coming back soon, 10/10

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  Bob Orchard

  :: 22 January 2018 02:15:52

  Absolutely outstanding experience. I've gone to massage therapists in the past but this was my first spa experience, and Marissa didn't disappoint. I used a Yelp coupon but would happily pay full price next time. Check-in was simple and straightforward, with a standard questionnaire and waiver. I was guided back to the men's changing area, outfitted with a bathroom, shower, lockers, and a large vanity. The relaxation room was quaint, with hot tea and water provided. The massage rooms are upstairs and private. My massage began with a foot soak followed by a signature massage + hot stones, a new experience for me. The massage was outstanding, thoughtful, and left me ready to take on this week.

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  yana kuznetsova

  :: 10 January 2018 17:13:20

  Great service. Clean. Edward is an amazing massage therapist.

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  Sarah Scully

  :: 04 September 2017 12:55:56

  You get what you pay for. The services are a bit pricier than an average spa, but the service, atmosphere, and professionalism of employees makes it all worth it. I had the 60 minute knockout massage by Edward and it was without a doubt the best treatment I have ever received. His attention to the specific spots I requested worked through weeks of tension I was feeling. The spa is beautiful, clean, and so relaxing. I will be recommending and revisiting this place while in San Antonio.