Hermès in San Francisco

🕗 opening times

comments 5

• en

  AJ McNamara

  :: 20 April 2018 11:25:43

  The “customer service” is horrible!! Like, non-existent. I’ve been to several of the Hermès stores over seas and this is by far the worst. I turned around and walked out. Corporate really needs to train or retrain everyone here.

• 

  Adam Barber

  :: 02 March 2018 12:20:55

  The service is AWFUL. Hermès should do the right thing and shut this store down so these employees don’t keep damaging the brand.

• en

  Arlene Mills

  :: 31 October 2017 00:44:41

  Barbara is super to deal with. Had an awesome experience.

• en

  george karalis

  :: 27 July 2017 23:55:40

  I walked into this stores a few times. I felt like I walked into a no man's land because no one came up to acknowledge me or helped me. I do not want to give any stars for this location but I have to high line at least one star to write this review. This location has the worse customer service.

• en

  Ibee Ibee

  :: 03 November 2016 08:23:33

  Went here looking for a purse. Came in and no one really minded me. Maybe because I wasn't using a Hermes purse that day or maybe because I wasn't dressed that well, but it seemed like they won't give you the time of day if you don't "look" like a potential client. I've been to other Hermes shops (in Paris and the UK) and regardless of what purse I use that day or if I just came from the gym, they will do their best to be friendly and assist me.