Hellas Air Temp. Inc in Norwalk

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comments 5

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  Robyn Bothwell

  :: 20 December 2017 12:11:31

  I called the company and within 24 hours they came by to figure out what was wrong with everything but after getting paid $150 and saying they were gonna find the part / call whe found they never called back. I had to call them to see what the plan was, they told me they would be out the following morning first thing. Once again I called them that morning and they told me they couldn’t find the part. This is not a reliable service and we got another company to come out with the part / fix everything within 5 hours. We will not be recommending this company due to them taking money and never helping get my heat back on / terrible service from follow ups to promises not being kept.

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  Zikos Kyrkos

  :: 26 November 2017 08:31:40

  Service with these guys is excellent always on time very knowledgeable courteous staff

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  Steve Mato

  :: 06 April 2017 17:14:04

  They came today for a heat pump issue. Did a great job figuering out the problem. Will use them again for sure....

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  Ourania Bletsas

  :: 04 August 2015 07:38:16

  E-mail from one of our wonderful customers today. Always nice to get some positive feedback! (She granted us permission to brag a little bit! smile emoticon thank you Diana! ) Sent: Tuesday, July 28, 2015 4:36 PM To: Alice Subject: Thank you! Alice, Several years ago, when our former AC service provider went out of business, a friend recommended Hellas. Your service has always been excellent, but this time your organization went above and beyond. Your technician came early this morning as scheduled for an emergency service call, and after finding that the air handler was in a tight and awkward place, made arrangements for another team to come back later in the day. They arrived as promised and have fixed the problem. Very impressive service, especially when considering that we are in the middle of a heat wave. We could not be more pleased. Thank you, Diana (last name has been removed due to respect for our clients)

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  Taylor Davis

  :: 13 November 2012 13:36:33

  I switched from oil to natural gas heat about a month ago and had Hellas do the work. I got several quotes and some of them were a rip off but most were in the same ball park. The Hellas quote was about average and the owner who came to give me the quote seemed to be a genuine and honest guy. The Hellas quote was the only one to use an indirect hot water tank which most online reviews said was a far better setup and more efficient than a regular gas hot water tank. Even with the better equipment and better setup requiring more work the Hellas quote was very competitive. When it came time for the work to be done there was an issue that came up with the permit from the town that would require some extra work that wasn't included in the quote they gave me. I thought I was going to have fight and argue with Hellas to get them to cover the cost of the extra work but they were very professional and said they would do the work at no extra cost! I didn't even have to bring it up. I was very impressed. Its been about a month now and I couldn't be happier. I would highly recommend Hellas Air Temp to anyone needing heating or cooling work. If you want quality work done and don't want to be ripped off then give them a call.