Hancock Whitney Bank in New Orleans

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comments 5

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  Michael Lauth

  :: 18 April 2018 17:22:19

  This bank does not care about anyone but themselves. The security guard is extremely rude and the Administrator are self-center and don't care about costumer service. The teller are nice. Go with any other Bank.

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  Michele Lopiccolo

  :: 27 March 2018 12:07:46

  Janelle O’Brien is the best in the business when it comes to customer service! Thank you.

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  Nikki Goudeau

  :: 09 February 2018 22:50:46

  In general, Whitney Bank is a really great place to do your banking. Their employees are extremely helpful and friendly. The same applies to this branch. The reason it didn't get 5 stars is it's almost impossible to get to the drive-thru in your vehicle due to construction. To actually enter the bank is impossible, unless you park illegally.

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  Anna Maggio

  :: 16 December 2016 17:45:42

  Janell handled an issue I was having with an unauthorized ACH withdrawl beautifully. She took care of it proffessionally, expediently and made sure back office handled it as well. All on a tight time frame on a Friday. She is customer service. She absolutely does care! Thanks Janell!

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  Jenny Hazlehurst

  :: 05 August 2016 10:57:38

  This bank does not care about its customers at all, and just wants to make money off of them. I have had horrible experiences after 5 years with them. They make it almost impossible to reach them if you do have a problem and have stone age technology.