Grande Central Showroom i Yonkers

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kommentar 5

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  Peter K

  :: 25 July 2017 17:27:57

  Nice showroom, price for some parts are at a premium. Compare prices BE you purchase here.

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  Carmen Sophia

  :: 15 April 2017 10:44:12

  Just called to follow up on an unreturned call. Was told that no one could call me until next week and that I should have called back (isn't that what I was just doing?). Inexcusable decorum in customer service, I never in my life spoke with clients that way, even the most unpleasant ones, and actually as a secretary, customer service rep, & administrative assistant I would always follow up myself with customers when the associates they were trying to reach were swamped so they would be kept in the loop. Therefore, perhaps instead of putting the blame on me and saying "well, you should have called back!" in response to asking why I must wait another 3 days for a response when I was told days ago I would receive a call, put the blame on yourself for not taking the initiative to update clients on behalf of your showroom & employers; that is what quality admin/customer service/secretaries do. You just lost your company a customer.

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  chris cunnington

  :: 13 March 2017 16:08:30

  I was adding a kitchen and two baths to my home. Grohe fixtures were recommended to me. They are a dealer so I made an appointment with Candice. My wife and I sat down and were given plenty of advice and guidance for the many different bath and kitchen fixtures we needed, and where we might save a little money. Everything was delivered on time and all my call backs and emails to Candice were promptly attended to. Being in sales I understand the multi-tasking involved in a retail/service position and don't believe I am the only customer they have . Have nothing but positive experiences, and Grohe is a great company and have stood by everything with lifetime warrantee on all products, just call and they send it out no questions asked.

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  Kris Komorowski

  :: 19 November 2016 17:42:56

  I visited Central Plumbing to look at some items for my bathroom renovation. I was there three times. The first time I was there I met a women named Margaret who did not know what she was doing. She was suppose to get me a price on something and never came back to me. She was not helpful at all. The second time I went back in I met a young girl who was having her breakfast and she had an attitude when I asked her for a price on a vanity. I guess I bothered her while she was eating her grapes, the third time I went back I met a lady named Candis. She was helping another customer for 15 minutes. She never even looked at me once and did not acknowledge me at all. When she was finished with her customer she got up from her desk and went into the back room, I was sitting at her desk waiting for her for about 20 minutes. I went to look for her and apparently when she saw me she walked the other way. How rude can someone be. When I asked a worker for the name of the owner I was told that she could not give me the name. I have never heard of anything so dumb in my life. I never met a bunch of unprofessional people in my life. I cannot believe they are still in business after the way I was treated. I left that store and will never return nor will my family and friends. I will never give them any of my business. I went to Best Plumbing on Central Avenue in Scarsdale and they were very accommodating in fact when I walked into the store they all came to me to greet me and see what I needed..

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  Ralph Auletta

  :: 07 June 2016 13:03:54

  My wife and I had an appointment with candy three weeks ago, at 8 o'clock in the morning she was with someone for 15 minutes she told us we have to move this along because I have someone else coming in. She only spent 45 minutes with us after we came to conclusion than we would invest $7000,.when I went back to days later I had a measurements question she was with someone else very short and Kurt this is the book, i've called back twice for another appointment to sit down and have all the measurements in place,she has never called back. We expressed our concerns and disappointments to our contractor he recommended best plumbing and tile in Westchester they were more than gracious and professional unlike Candy.We live in a prestigious building in Riverdale we will never ever recommend your company. I will see to that.