Golden 1 Credit Union in West Sacramento

🕗 opening times

comments 5

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  Obaid Noori

  :: 05 March 2018 02:24:58

  This is the worst branch. I waited for 40min just to get a cashiers check. Two of the employees were chatting with each other and the other one was working on a computer with closed window. Only one employee was working and he was taking too long with each customer. One of the customers even asked the employees to start working cuz there were more than 8 people waiting in line and they refused to do anything about it.

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  Yuliya Pankina

  :: 08 December 2017 18:58:22

  This branch is the worst I've been to. I waited for 1 hour to get seen by a banker! And when my turn came by she came up to me and stated that her daughter is sick and that she has to leave. And another banker who just set down with her clients is going to help me! So i have to wait for another hour???

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  farhad ahmadi

  :: 02 November 2017 13:09:13

  Nice people especially the girl whom name is Anna she so respectful and professional

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  Karly McCrory

  :: 22 August 2017 15:23:47

  Maybe I got lucky, but there were four people working today. Two were tellers. I only waited in line for few minutes before being helped.

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  Taylor Cannada

  :: 31 May 2017 03:18:30

  I find it VERY hard to believe that this branch is rated so highly. I would say its probabaly the employee's but from what I see only 2 people work there. At first I thought maybe I was going at the wrong time and the tellers were on break. This branch is right down the road from my work so im stuck going quite often. With that being said there is ALWAYS only one person at the window. The other at her desk. The line is ALWAYS 5+ people deep and slow moving. If I have to stop at this branch I make sure I have at least an hour of wiggle room because its impossible for a quick transaction. Why not just use their ATM right? Yeah if only the drive thru one wasnt always down stuck on the same screen or if the one in front wasnt a mile long due to people trying to skip the line inside. Absolutely ridiculous. You would think with such a popular shopping center that this Golden 1 would be more prepared for these kind of situations. I also find it weird that if i go to any other Golden 1 from Sacramento to Roseville that there is always plenty of workers at those branches! Like I said if it wasn't for being close to my work I wouldnt be stopping at this branch.