Giant Food in Alexandria

🕗 opening times

comments 5

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  Stephanie Moore

  :: 21 January 2023 20:30:34

  Always end up getting more than I plan on when I shop at this Giant! 😊🤔🥴 I haven't been to many Giant grocery stores in this area, but for me, this one is very nice. Great selections, clean and staff helpful. 👍🏽

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  C. S.

  :: 18 January 2023 22:37:11

  Over the past few months, I've noticed a new manager(?), Jody, at the customer service desk. While I'm not sure how "new" she is, she is EXCEPTIONALLY caring & efficient. Yesterday, there was a man in a wheelchair in front of me whom I believe had an issue with the credit card reader in the regular line, & she not only rung up his groceries, but took the time to meet him at the end of the counter & position his multiple grocery bags so that they were secure. When his grocery bags shifted a bit, she patiently repositioned them, all the while asking him if he was comfortable & could manage. It took a few minutes but it was very heartwarming to see. (She is so much better than the grumpy, tall guy who was always rude to me. I don't know what happened to him but I'm relieved that he's no longer there to creepily stare me down when I'd enter the store & proceed to cough in my face without covering his mouth from behind the customer service counter. On one occasion, I tried returning a bad carton of eggs I purchased from another Giant location & the only thing that weirdo curtly said was, "We don't carry those here.")

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  Fatima Mitchell

  :: 16 October 2022 14:46:35

  Good grocery store to shop quick if you know they have what you are looking for. If they are not having a sale one should opt to visit another store to save money. Not my preferred store but certainly my daughter's.

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  Teal Dye

  :: 12 October 2022 15:15:30

  Hazel is amazing. So thorough, kind, and communicative. A lovely human who probably does way more than she is paid to. I ordered for curbside pickup. She called to update me on the items that were in stock (which is why i was able to order them), but that a few were out of date. She noticed that?!! So impressive. Then, she called to let me know that they way the system works is a little wonky- Giant figure your system out- if she's on the floor working, she won't be able to pick up the phone because it doesn't get transferred to her mobile. So it'll ring a bunch, get transferred to customer service, and then she'll be paged. She wanted me to know what to expect and that she wasn't ignoring me. Hazel, thank you!!

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  justin hill

  :: 30 July 2022 11:30:00

  I wouldn’t buy anything in the deli it’s covered with mold they don’t know how to clean the department properly, their slicers for cutting meat I doubt are cleaned daily...store manager obviously doesn’t care I think that’s why I have he has such a high turnover in that store in general. I wouldn’t shop there but enjoy your experience I dont shop there anymore. High prices, unsanitary, and expect me to pay I’m unsatisfied maybe if it had been a little more cleanly.