Georgia's Own Credit Union en Atlanta

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comentarios 5

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  Sassy Zelmat

  :: 31 January 2023 14:23:10

  You need to hire qualified people in the managerial position. The manager in the Alpharetta branch is not qualified to manage this branch, every time I go there she will try to get rid of you without offering any help contrary if the workers help they will get you help.

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  EM

  :: 02 October 2022 00:04:02

  This is my first credit union experience and I'm so happy that I chose them. Everyone there is wonderful and makes sure you have/understand everything you need before you leave. I have had no problems with them charging any fees for anything but the membership.

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  Bridget Conner

  :: 28 September 2022 12:18:35

  If I could rate this bank a minus 10, if I could. . I have been trying to close an estate and pay off the deceased account. This bank has made it so hard to deal with them. They just transfer you around endlessly. You’ll would think giving them money would be easy, but no, they apparently enjoy torturing…

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  leah miller

  :: 08 July 2022 14:28:42

  If I could give a negative rating I would. They don't even deserve one star. The worst experience EVER took them almost 3 weeks+ to close a simple auto loan. Why did I need 4 officers to get one loan closed out???? Due to me not being able to get the proper assistance needed, I lost several opportunities to get the car I wanted at a good price had to settle. The officer that approved my loan went on vacation after doing so without notifying someone to take over my loan. What kind of business does such a thing? I had no idea I had been approved. It is simply unprofessional. I felt in the dark during the entire process. Granted there were a few helpful people along the way it still was a difficult process. Go somewhere else for your loan, also banking with them is annoying. I can't wait to close my account out and go to Navy Federal or literally anywhere else. So many restrictions and fees, they should rename themselves Wells Fargo 2.0. You might as well just go to real bank at least you can get actual customer service and talk to someone with out hitting their voicemail 3432 times.

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  Rita Bradley

  :: 23 May 2022 11:30:05

  I have been with this credit union for years, and I have to say, the customer service is horrible. I called to dispute a transaction, was hung up on, given the wrong phone number by a supervisor for the dispute department, and then after locating a supervisor was told I had to call yet another department. When he finally transferred the call, he failed to disconnect from the call, and the background music continued to play making it impossible to continue the call. Of course, the rep said she would call me back and never did.