Geek Squad en New York

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comentarios 5

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  Roz Tani

  :: 17 March 2018 19:50:37

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  Sharrod J. Stewart

  :: 31 August 2017 13:42:06

  I like that they work effectively & quickly.

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  John Osher

  :: 20 June 2017 16:11:11

  I have never had such a bad experience and do not plan on ever buying from Best Buy again. Twice we have scheduled a Geek to come to program our remote and Hub to control our very expensive 75" Sony 4K TV, 4K DVD player, Apple TV, Amazon Fire, and Bose sound bar. It has taken us over a month to get these appts. Both times we told them they needed to bring a laptop to program these. Both times they did not. We were charged ahead of time and the first time it took 5 calls and over two hours to get our money back. This second time we cannot find anyone to refund our money. The Geek, Pedro, said he would be back today between 11 and 1 with a computer to do the job. Of course he didn't show up. Now the only way to get our refund is to have Amex not pay the charge. I have bought thousands of dollars of equipment from Best Buy, but will never use them again. A most unpleasant and time consuming experience. We are stuck with all of this equipment with no remote. I suspect that no one at the Geek Squad will read this so I expect no response.

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  Leah C

  :: 11 October 2016 11:24:54

  Geek squad not helpful at all

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  Manuel Perez

  :: 27 January 2014 03:40:48

  Like any other best buy store. But there are plenty of employees available. In many stores in manhattan, mostly populated areas they are always busy helping other customer, customers that instead doing some research on the internet, prefer to go to the store in person to ask the one and a million questions. downstair's check out looks a little messy. The most awesome thing about it is the close it is to the train station :) train is in the opposite corner.