Gaylords Lamps & Shades in Bethesda

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comments 5

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  am22114

  :: 29 September 2017 16:03:39

  Unhelpful, unfriendly, arrogant staff. I was mocked, scolded for following store policy that apparently inconvenienced the not at all busy sales person, and they were very short with me because they insisted I was told certain information which I was not. I won't ever go back. I had no idea purchasing lampshades could be such an awful experience.

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  David Enzel

  :: 23 September 2017 14:43:27

  I bought two lampshades here. I received prompt, polite and professional service. Gaylord's sells quality products and knowledgeable people will help you find something you like. The store isn't cheap but the products are worth the money in my opinion. I've been shopping here for years.

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  John Ruff

  :: 07 April 2017 11:20:14

  They had just what I needed. No, it's not inexpensive. That's for a reason. They give personal service and personally help you find the perfect shade, the shade I choice was a very large shade made of silk, and it was made in the USA. At first, the price was a bit of a sticker shock until I got the shade on the lamp. Perfect!

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  Susan Dixon

  :: 31 March 2017 16:17:57

  I have been shopping at Gaylord's for years. I most recently had to buy a new lamp shade and the owner personally assisted me for over 30 minutes until we found the perfect shade. He went even further and adjusted the stem of the floor lamp to make the look even more beautiful! So whether I am spending $80 or $400, I have always received expert guidance on my purchase.

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  Reginald Bolbi

  :: 22 October 2016 12:55:53

  Aviod this shop. The owner Mel Levinson is a crook. Does not stand behind what he sells and calls customer liars. I am a electrical engineer and he told me I wired my lights wrong and caused them to break. He is also very overpriced charging a 300% markup on the lights he sells. Do not go to this place!