Gardentree Hotels in Memphis

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comments 5

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  Jaime Oliveros

  :: 27 December 2022 16:51:31

  Worst experience ever! This is definitely NOT a 3-Star Hotel. More like a No-Start Hotel. Parking lot was full of potholes and walls (outside) had mildew. Most nights, cars would be in the parking lot blasting their obnoxious bass music for more than hour (pretty sure staff never bothered to let me know to turn the music down). The people that were coming in and out of there looked like they were shady and low income. The room and curtains smelled gross, there were huge holes in the wall, the furniture was old and dated, the hallway floor was missing vinyl planks. I was there for almost a week and the planks still were not replaced. I even spotted a roach on the wall on the second to the last day I was there (I didn't even tell my wife. She would've raised some serious hell!). The housekeeping staff were loud and obnoxious while they cleaned and the lady in the counter during the day was rude and very ghetto. On last thing. I noticed that the owner responds to only positive reviews but not for the negative reviews. You figure they'd want to address the issues, right? I would never stay here again. Not even for free!

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  B D

  :: 30 October 2022 07:23:00

  Well here it goes, not the best place I stayed in. Price high for what you get. They ask for a 50 dollar deposit for cleaning and a non smoking room lol that's a joke . Walked in the lobby and it was flooded and raining out of the air conditioner vents. Got in the room there in a big hole that someone hit, paint falling off the walls and ceiling. One of the lamps don't work no microwave and mini fridge but didn't need them, no alarm clock no phone either. The picture on the wall looked someone wiped there dirty hands all over it. At least the beds was soft. Guy at deck was nice, it reminded me of a CSI movie could of been filmed in.... Might add pictures later.......

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  Ian MacRae

  :: 19 July 2022 08:32:48

  This is a cheap hotel. No coffee or breakfast. Rooms are well worn but have hard floor surfaces so no gross carpet. Floors are dirty. Building is end of life and poorly maintained. Shower has good hot water. Bed well used but comfortable. Sheets and towels clean.

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  Dianisha Washington

  :: 24 June 2022 08:24:17

  It is actually called Oyo hotel. Most of the staff members were not welcoming and rude. The room was filthy, I literally purchased cleaning supplies to clean up myself. The linen and curtains were tattered. The pool that they advertised was green. They tried to charge us a last minute $100 smoking fee, we don't smoke 😒. There were ppl hanging out by both entrance doors. I don't recommend that you stay there

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  Cash1325 Love

  :: 02 February 2021 23:33:37

  This place is okay. You get what you pay for. I stayed here during the COVID-19 pandemic. The room was clean I could tell it had been dusted. It was quiet on my floor. My bedding was good no stains or anything. My only problem was housekeeping didn’t bring fresh towels the next day after I asked. The front desk receptionist was nice and very helpful. I got my towels and I would definitely stay here again.