Furniture & Mattress Gallery in Paterson

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  D Miller

  :: 13 March 2018 19:35:09

  These guys are weak. First they tell me they got what i needed. I drive out there oh no sorry they dont got it but yeah they can deliver it for an extra 20 on monday. They couldve waived that fee but alright. Monday no where to be found, they roll up tuesday like noon, never calling in advance to schedule the delivery, They also dont bother to knock on the door or ring the bell. They call twice in, wait 5 minutes and leave. Now they want 20 bucks to bring it back out here. Sorry if i missed the call while putting the baby down, sorry if natural to expect someone to knock on your door if they are delivering something. Sorry to expect when you miss your first deadline to schedule a drop off for the next day. Common sense? Apparently not for these clowns. Oh and by the way why they didnt show monday? They were not sure the phone number had a 3 or a 5 in it despite their having entered it into the computer. Dont deal with these clowns they are shady and discourtious

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  Mariam Abushamma

  :: 10 March 2018 17:58:10

  I'm happy I decided to shop around because this was my last stop (and there are quiet a few furniture stores in downtown).I was pretty fed up by the time I got there, BUT was pleasantly surprised that although they were busy they took their time and showed me alot of options. The best thing is that I felt comfortable...their not pushy/rude like alot of the other stores in the area & the prices were awesome! I only paid $45 for the delivery & guys were fast and assembled everything! Definitely worth it!

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  Kathy Ditta

  :: 31 January 2018 16:44:49

  Zero star. I paid for a product, they told me they were going to send it to my house the next day. Next day nothing, they sale things went they do not have it in stock. If they don't have it in stock, they should tell the customer when the product is going to be available, not sign off as if they did. Sunday I stop by for my money and refuse to give it to me because I do not bring the receipt. I buy it in another place. Wednesday I stop by with the receipt and the manager stated that he could not give me all my money back & took 35%. Just be careful before you sign the paper. Bad Bad Bad, really Bad Service.

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  Esther Ruiz

  :: 11 November 2016 17:33:03

  The sales reps that work in this store come across great a first. The manager, named Miguel comes across honest but he’s liar. They feed you what you want to hear to make a sell, and then screw you. I was told that I was approved credit to finance my furniture. It turned to be a lease/rent. Fast forward 6 months later, Tempoe tells me that I can never own my furniture. I either keep paying bi-weekly or eventually return the furniture. Given that it’s in good condition upon the return, you may or may not have to pay a fee. These people are about taking your hard earned money and throwing customer service out the window. Don’t let them fool you. Don’t buy anything from this place.

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  David Peralta

  :: 19 June 2016 23:56:31

  Honestly Would give this store zero stars if this allowed me to do so. I came here to purchase a mattress set, but the people are so rude, all they wanted was my money. Unprofessional due to the fact that they didn't let me breathe it was as though they were desperate to sell! They didn't want to answer my questions. All I was asking was if the mattress was new and not refurbished, but they kept saying all their mattress were new. Lies! Decided to check other stores by the county jail, and I bought it their instead. The people over their gave me a good price and explained to me the differences between the quality of mattresses. Not all orthopedics are new guys!!! as these guys in mattress gallery claim!!!