Fuda Tile & Marble of Ramsey in Ramsey

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comments 5

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  Borsy zoltan

  :: 19 April 2018 15:40:58

  worst customer service ever....dont be fooled by the shoroom....its a chaos.....waited 2 weeks on backsplash...when i arrived the woman at the front desk made me wait about 10 minutes before even said hi...sent me down to the basement and could not found my order....45 min later they pointed fingers to the new young guy who helped downstairs....sent me to the elmwood park store pick up the rest. ....order still not complete.. never again, and i will not recommend any of my contractor friends nor clients....rude ppl, bad service, unreal prices,......

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  Lavacake Killer

  :: 12 September 2017 14:16:02

  Go see Laura!! She was awesome! She helped us put together our bathroom. I am very indecisive and she is NOT! This was so helpful in our decision making!! Loved her!!

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  B R

  :: 07 September 2017 00:33:29

  Huge selection of TILE for kitchen and bath or any room .. HUGE HUGE SELECTION

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  Leslie Cosgrove

  :: 02 December 2016 08:13:01

  This was my worst customer service experience ever. My husband and I went to Fuda to look for backsplash tile for the kitchen. A woman, Karen, helped us select and try different tiles to go against our granite sample. However, other customers came in, and she left us repeatedly to help them, took their orders, made phone calls, all while other employees in the store were not busy with customers. One of her customers actually apologized to us because she sensed that we were ditched in favor of her order. We sat and sat and waited and finally I told my husband we should take the one sample home that we liked and see if we could find others at a different store because clearly we didn't rate any attention. So Karen finally came back, and I asked her if we could just take the one sample because we had to (wanted to) leave, and she informed us she just discovered it was discontinued, and then blamed the product rep for not pulling the board from the display. Total waste of time. Never again.

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  Stacey Rivera

  :: 21 May 2016 16:54:15

  Great Selection and Service! Make sure you ask for Laura--she is great!! She helped us put together several of our bathrooms and kitchen. She is a great designer and such a pleasure to work with!