Forever 21 Headquarters in Los Angeles

🕗 opening times

comments 5

• 

  Kate Silva

  :: 26 March 2018 14:21:22

  If you guys want to go to the actual store that’s fine but I do not suggest ordering online the service is their name for ordering online your package takes forever to get there

• en

  Stacey Reed

  :: 27 February 2018 10:22:25

  For the SECOND time, I have purchased merchandise online at Forever21 and MY PACKAGE HAS BEEN LOST IN TRANSIT! It disturbs me that I have to wait 24-48 business hours to be contacted by a manager! Between Forever 21 and FedEx no one contacted me to inform me that my package was lost. FIVE (5) DAYS AFTER my package was supposed to be delivered, I had to contact them only to find that no one knew where my package was. The customer service is horrible, I am doing the footwork to have the issue resolved and my money refunded to me. Forever21 nor FedEx seems to think that my money is a priority! I was even hung up on after waiting on hold forever! I am officially filing a complaint with the BETTER BUSINESS BUREAU! I AM DISGUSTED WITH FOREVER21 AND THEIR ONLINE SERVICES AND THE QUALITY OF THEIR CUSTOMER SERVICE!!! Stacey Reed

• en

  Tiffany Mole

  :: 14 December 2017 20:11:57

  I live in a rural area and have been ordering from F21 online since 2012 FAITHFULLY. I’ve never had any issues with my orders (around 30-50 over the years). When I’ve spoken with Customer Service, the reps have always been courteous and helpful. I can’t speak for anyone else but my longtime patronage with F21 has always been great!

• 

  Leticia Alatorre

  :: 10 July 2015 23:22:04

  Muy bien

• 

  Ana Gomez

  :: 05 January 2014 19:45:47

  Me encanta