FontanaArte New York in New York

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comments 3

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  Love Chips

  :: 18 May 2018 03:46:32

  This used to be a well-run fine shop where to buy high-end light fixtures of design until it was taken over by one of those so-called industrial management group at the beginning of 2017. Soon after the space was reinvented and adapted to fit Valcucine's kitchens and Driade's furniture and reopened with great pomp its doors to the public during the ICFF of the same year. Then, suddenly, after only few weeks closed again and then reopened at the end of the same year. Today I found out that the kitchens are gone and that for unspecified reasons they not only suddenly canceled the party they planned to host there during the ICFF 2018 but also that they will be closed!!! This is the perfect example of a company without corporate and strategic foresight and planning that has no clue about how to stay on the market. At this point the questions are: How can they still have the courage to keep going after all these events that have indelibly stained their reputation? How can they expect to be still considered a reliable source of products by trade professionals like me and end users alike? What a mess.... all very confusing, puzzling and unconceivable.

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  Greg Sutherland

  :: 09 March 2018 09:13:30

  They dont answer phone, dont respond to emails, had to go to a secondary outlet to purchase for 2x the price. Terrible factory

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  ajcohen333

  :: 29 December 2017 16:30:36

  They have the worst customer service you could ever imagine. It takes months for them to respond to an email and then they don’t respond again for months. If you actually make your way to their show room - to talk to someone - they are not there. They just arbitrarily close. If there is another light you like buy it. This is not worth it on any level.